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How to forward mail?

Discussion in 'E-mail Discussions' started by GaryW, Feb 11, 2005.

  1. GaryW

    GaryW Active Member

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    I setup a mail account then I make the mail forwarder, but the email doesn't get forwarded. It stays in webmail. How can I get it to be forwarded? :(
     
  2. PWSowner

    PWSowner Well-Known Member

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    Don't set up a POP account first, just a forwarder.
     
  3. GaryW

    GaryW Active Member

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    So, I shouldn't create the webmail at all? or create it after forwarder? neither way seems to work, whether I create pop before, after, or never
     
  4. chirpy

    chirpy Well-Known Member

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    You should not create the Mail (POP3) account at all, just the Forwarder (alias).
     
  5. pshepperd

    pshepperd Well-Known Member

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    Otherwise by having both your doing whats called forward and stor. Which in some cases, is good for clients who are heavy on the delete key :)
     
  6. brierlea

    brierlea Registered

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    I didn't know this, and have setup the emails to foward, and they seem to be storing as well. Is there a way, after the fact, to change to forward only? Not to store as well?

    And would that be for all emails, or on a case-by-case basis?

    Thank you! :)
     
  7. chirpy

    chirpy Well-Known Member

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    Yup, just delete the Mail accounts that you don't want to store email for.
     
  8. brierlea

    brierlea Registered

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    I'm sorry, I am very new to CPanel...how woudl I do this? :confused:
     
  9. brierlea

    brierlea Registered

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    Well, under "Add/Remove Accounts", do I delete the email I don't want storage on? Then it's enough to have that email address under "Forwarders"? :confused:

    Confuses me, because if there is no account for this email, how can I forward it? :)
     
  10. chirpy

    chirpy Well-Known Member

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    Yup, that's exactly it.

    The reason it works is because it uses email aliases (cPanel calls them forwarders). It's possibly clearer if you look in /etc/valiases/domain.com where you can see how it keeps track of what to do with email for different aliases.
     
  11. brierlea

    brierlea Registered

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    OK, thank you so much :)

    (now lets hope I didn't mess up my dad's email! For an old fart, he can be fearsome! ;) :p )
     
  12. GaryW

    GaryW Active Member

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    Doesn't seem to work for me. I just created a Forwarding account, and sent email to it. No luck, and I'm 100% sure my settings are correct.
     
  13. PWSowner

    PWSowner Well-Known Member

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    Take a look at your /etc/valiases/domain.com file and see if the forwarder is there. If not, it's not getting written.
     
  14. rpmws

    rpmws Well-Known Member

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    cpanel forwarders are basically rules that tell emails where to also go in addition to any independant pop accounts set up for that address. You can also have many forwarders for the same incoming email address if you want that all point to different inside or outside addresses.

    test@test.com > 1@yahoo.com
    test@test.com > 2@hotmail.com
    test@test.com > 3@gmail.com

    real pop box for test@test.com

    send email to test@test.com and that email will deliver to all the above. Delete the pop box and the email still will deliver to the 3 above forwarders. You don't need the pop box ever but you can have it if you wish ..just rember to dump it. This is the way it is supposed to work. Exim dosen't look into a flat email holding file you are looking at in webmail and then send it out to a forwarder address. This forwarder works in real-time when emails come in. The forwarder rules are independant of a pop box presence.
     
  15. GaryW

    GaryW Active Member

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    See, the thing is that I'm on a reseller account so it's not like I have that kind of access :(
     
  16. PWSowner

    PWSowner Well-Known Member

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    I would have your hosting provider take a quick look then. A few minutes checking a few files and they should be able to see what's wrong.
     
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