How to install cPanel and login to user panel

[neil62]

Hi,

I have purchased an admin package Yesterday, and I have also purchased a hosting from vimexx and I have my login link. However, I still do not know how to get to the User Panel. I have been trying from yesterday and no one seems to be able to help me get to my user panel/file manager(screenshot attach).
I have tried installing cPanel & WHM via the terminal and even this failed . Could someone please help me out. Thanks in advance.

 

[cPRex]

Hey there! Is the second screenshot you posted from an Apple laptop? The server installation would need to be run from the command line of the server you purchased. Your host has a guide on how to connect to the system with SSH here:

Hoe verbind ik met SSH?

Je wilt gebruik maken van SSH op je webhosting pakket. Maar hoe kan je dit doen op je windows computer? Zo verbind je via Putty op Windows over SSH met jouw hosting pakket! Simpel en snel!

www.vimexx.com

so once you are logged in as root you can complete the cPanel installation.

Once the installer has finished it will provide you with a link you can use to access the admin area of the server.

Let me know if that helps!

 

[neil62]

Hi cPRex,

So I have successfully login to the SSH service from my terminal. However, when I tried to complete the installation of cPanel. I get the message:
Warning: Failed to create the file latest: Permission denied. and
curl: (23) Failed writing body (0 != 16384).

Please let me know what could be the problem here. Thanks

 

[cPRex]

Do you have full root access to the server? When you logged in to SSH, did you log in as username "root" or some other user?

 

[neil62]

No I think I logged in with something else, as I do not see any username as "root" in my terminal. It did bring me to the home directory however.

 

[cPRex]

That is the issue then - cPanel can only be installed on a brand new operating system where nothing else exists. This requires full root access to the machine where you own the entire server, so if there is another user created that indicates you have a shared hosting plan of some sort where you aren't able to install cPanel.

If you want to manage your own server and install cPanel you need to have at least a VPS system.

 

[neil62]

Oke, i will have to check this out tomorrow, to see if I can activate the VPS of the Host.

 

[cPRex]

In general - cPanel is something that gets installed on an entire server you own, not on an individual account. The VPS isn't something you could activate, but it would be a different server type you could purchase.

 

[neil62]

Hi,

I have purchased a VPS from my host in order to have full root access and to be able to install cPanel, however this will take another 4 working days before it is active.
Do you have any suggestions for me so. I can login and get to the user panel as soon as I have the VPS up and working? Thank you

Kind regards

 

[Benson111]

Please i need help how to get my webmail account i use the wix.com site to buy a domain name and i do the /cpanel thing but still did'nt work out i need help

 

[cPRex]

@neil62 - there isn't anything we can do on our side to make that go faster. Usually when a server is purchased, especially a VPS system, I would expect that to be available instantly. There isn't any reason it would take several days. You'll need to speak with your host for more details.

@Benson111 - Wix doesn't use cPanel so I wouldn't expect that to work. If you wanted the full suite of cPanel tools, you should look into a shared hosting plan that uses the cPanel software.

 

[neil62]

Hi cPRex, so I have purchase aa VPS from my host. And now I am trying to run this code(cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest) from my terminal, however I get the message: Failed to create the file latest: Permission denied, and curl: (23) Failed writing body (0 != 16384).

How do I continue now from here on? do I have to connect manually my cPanel account to my host?
please let me know, I will be awaiting your response asap.

 

[cPRex]

@neil62 - are you logged in as the "root" user when running that command?

 

[neil62]

Hi cPRex,

How can I see if I am signed in as root user. Because I do not see the word "root" in my display on my terminal. I am logged in with my user name which is a string of numbers and letters and my login link on the end. How can I log in as the root user?

 

[cPRex]

That would indicate you aren't the root user. Was there a certain link the hosting provider gave you to access the machine through a browser?

 

[neil62]

no I did not get a link when I ordered the VPS to access the machine. So I order the VPS now I still cannot access my cPanel user interface?!

 

[quietFinn]

@neil62 there is not much anyone in these forums can do to help you, You must contact your hosting provider.

 

[cPRex]

Yes, your host will be the best resource for this. In general, the process should go something like this:

-order the VPS
-get shell access to the server provided by the host
-gain root access
-install cPanel
-access WHM to complete the server setup

 

[neil62]

Oke so my Hosting has confirmed that I do indeed have full root access. So it seems that's there is a step I am missing here.

 

[cPRex]

If you have full root access to the server you can proceed with the installation. Our installation guide is located here:

Installation | cPanel & WHM Documentation

How to install cPanel & WHM

docs.cpanel.net

Just make sure your system is properly configured to meet the requirements and then you can run the command at the top of the page.