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How to make my SMTP trustable? they mark me as SPAM

Discussion in 'E-mail Discussions' started by postcd, Dec 13, 2010.

  1. postcd

    postcd Well-Known Member

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    Hello,

    im facing the issue that one or more freemail providers marks emails sent from my server (my own domain) as a spam and plcing them into spam folder.

    So custommers do not receive my emails.

    Please what exactly i need to setup in cPanel, is there any guide please? Any example please?
     
  2. kilroy

    kilroy Active Member

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    You need to ask the providers that are classifying you mail as spam why and ask them to clear their filters to let you through. If you just started using a new server with new IP's the IP's may have been used previously by spammers. If you let the providers knows you are new and to clear their filters. They will most likely do that and let you through as long as you don't start spamming. Also set up reverse IP nameserver entries for your server. You can ask your data center to do this for you.
     
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