How to move a full website from a host to another

dc200

Registered
Feb 1, 2014
2
0
1
cPanel Access Level
Website Owner
Hello,
How can I move a full website (files,databases, mails etc.) from a host to another?
I found on Google that I can make a backup via cPanel but I don't understand how to do it and how to restore it after on the new host.

Can anyone please help me a bit?




Thank you
 

robb3369

Well-Known Member
Mar 1, 2008
122
1
66
cPanel Access Level
Root Administrator
A few questions...

1. Can you get to the backup panel in your current cPanel server?
2. Have you already found a new service provider that also offers cPanel?

Here are the direction to create a backup if the answer to question #1 is YES: Backup Wizard

If your question to #2 is also YES, then you can download your backup file and re-upload it to your new provider.

If either answer is no, then simply ask your new provider to "make it happen"... We do this for a lot of our new clients, especially from other non-cPanel providers...
 

dc200

Registered
Feb 1, 2014
2
0
1
cPanel Access Level
Website Owner
Thank you for your reply.

Yes, I have access to the Backup panel of cPanel, and yes, the next host will have cPanel too.

I readed the article which you sent to me and I saw this:
"You cannot use a full backup to restore your site via the cPanel interface. The file must be downloaded and decompressed prior to restoration. Once the file has been decompressed, you will be able to upload and restore individual pieces of your website contained within the full backup."

I don't understand it very well, so how I will need to restore the backup on the new server?




Thank you
 

robb3369

Well-Known Member
Mar 1, 2008
122
1
66
cPanel Access Level
Root Administrator
Contact your new host and let them know "I have a full cPanel backup file and I want you to restore that to my cpanel account... Where do you want me to upload it to?" They should give you a place to upload it and replace your current cPanel account... again, this is a routine thing that we do often.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

I suggest consulting with your new provider to see how they recommend transferring your account. They can either manually restore the cPanel backup archive that you generate, or copy the account directly from the source server.

Thank you.