How to move cpanel tar.gz backup file from one directory to root via WHM?

Dosyhost

Registered
Jul 5, 2018
4
0
1
United Kingdom
cPanel Access Level
Reseller Owner
Hi I dont access to root by putty SSH, so i can only upload my cpanel tar.gz file to my newly created cpanel account under /mydirectory/ folder. But in order to restore this cpanel backup I have to move this file to root. How can I do this with WHM panel? Or any other ways?

Note: Neither of ftp,sftp or putty etc. can access to root, only directory access is available.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hello,

To restore the account you can do so from cPanel>>Files>>Backup Wizard which can see a backup folder you have in /home/$user. To put the file there you can do so using the file manager by going to cPanel>>Files>>File Manager

Otherwise, you would have to have access to SSH in order to move the backup.