How to move server's hostname to my shared ip address in WHM

hostmx

Registered
Jun 3, 2006
4
0
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I have a dedicated server, with no virtualization software at all.
When I terminate a reseller account, the server suppose to free up 2 IP's assigned to that reseller, but when I try to reuse the same 2 IP's for a new reseller, I have a problem, one of the 2 IP's have my server host name, and in each of the other resellers accounts, also appear my server host name.

So, in order to fix this, I need to move my server's hostname to my shared IP address, but I don't know how to do it.

Sorry, but I'm a total newbie on this, although I own a hosting company, none of my technical staff are available, because they are busy solving other issues with clients with physical servers.

Thanks in advance.

Using: cPanel 11.24.5-S38506 - WHM 11.24.2 - X 3.9
CENTOS 5.3 i686 standard on server
 
Last edited:

MattCurry

Well-Known Member
Aug 18, 2009
275
0
66
Houston, Tx
Hostname issues

Hello,

In this particular case I would recommend changing your hostname, this should resolve your issue, however this can be complicated depending on whats installed. If you are not familiar with this situation I would recommend opening a ticket so we can take a look at it for you. The link is at the bottom of this post.

Thank you,
Matthew Curry