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How to move server's hostname to my shared ip address in WHM

Discussion in 'General Discussion' started by hostmx, Sep 14, 2009.

  1. hostmx

    hostmx Registered

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    I have a dedicated server, with no virtualization software at all.
    When I terminate a reseller account, the server suppose to free up 2 IP's assigned to that reseller, but when I try to reuse the same 2 IP's for a new reseller, I have a problem, one of the 2 IP's have my server host name, and in each of the other resellers accounts, also appear my server host name.

    So, in order to fix this, I need to move my server's hostname to my shared IP address, but I don't know how to do it.

    Sorry, but I'm a total newbie on this, although I own a hosting company, none of my technical staff are available, because they are busy solving other issues with clients with physical servers.

    Thanks in advance.

    Using: cPanel 11.24.5-S38506 - WHM 11.24.2 - X 3.9
    CENTOS 5.3 i686 standard on server
     
    #1 hostmx, Sep 14, 2009
    Last edited: Sep 14, 2009
  2. MattCurry

    MattCurry Well-Known Member

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    Hostname issues

    Hello,

    In this particular case I would recommend changing your hostname, this should resolve your issue, however this can be complicated depending on whats installed. If you are not familiar with this situation I would recommend opening a ticket so we can take a look at it for you. The link is at the bottom of this post.

    Thank you,
    Matthew Curry
     
    #2 MattCurry, Sep 15, 2009
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