How to point a subdomain to another server

smeko

Member
Feb 17, 2020
23
2
3
Tirane, Albania
cPanel Access Level
Root Administrator
Hello,

I own a VPS server and for one of accounts i need to update a subdomain ip to point to another external server. (ps: now this subdomain already point to another external ip)
I updated A record for this subdomain at zone file of the parent domain but it does not propagate also after 24 hours.
The parent domain is registered on a registrar and dhe zone file is not providered by the registrar.
I tried to delete and add again this A record from whm-edit dns zone but there is no change.

Is there anyone who can help me with the solution of this problem ?

Thank you in advance

Silvi
 

cPAdminsMichael

Well-Known Member
Dec 19, 2016
143
46
103
Denmark
cPanel Access Level
Root Administrator
Hi Silvi,
Are your cPanel server/environment also hosting DNS zones? Or are they hosted at 3rdparty? If at 3rd party you cannot neccessarily update DNS records from within cPanel/WHM but would have to do that at the DNS hosting service.

PS: If you are manually editing zone files remember to also increment the serial number ;)