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how to?: receive notification when update is ran

Discussion in 'General Discussion' started by clrockwell, Feb 8, 2008.

  1. clrockwell

    clrockwell Member

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    Hello, I think what I need is to always receive a notification when cpanel auto-updates, but I'll explain the situation and see if someone else has other suggestions.

    We are on a shared VPS - Recently on a cpanel update, our named.conf file was overwritten, and recursion set to 'no'. Because we are only in the office from 9-5 and we have clients from 44 countries, we are not all on the same time. Approx. 175 email requests (invoices, registrations, etc) were made after this overwrite, which left us with a lot of denied messages (550 error, because without recursion our server would not speak with the outside world). The next morning at 9am, we discovered the issue.

    Any suggestions to prevent this from happening or at least being able to act more quickly by being notified are greatly appreciated.

    Thanks
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    /scripts/upcp is the overnight job that updates cPanel and it sends out an email to the root forwarder when the cron job completes.
     
  3. clrockwell

    clrockwell Member

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    chirpy, thanks for the reply.

    It sounds as if scripts/upcp runs nightly, are there certain updates that require overwriting dns related files?

    After about 2 1/2 hours, we finally contacted our provider, and they tracked the issue to a cpanel update that overwrote our named.conf file. Unfortunately, I did not think to check the dns files, since I have not modified them in months.

    Can anyone provide insight as to why this happened? Also chirpy, I am unable to locate a root/.forward file, but as I understand it, providers do not send these update emails to their customers, since it is a nightly thing. Was there an 'not-a-normal-update' ran Wednesday evening/night?

    Thanks for all the assistance
     
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