How to recover my old inbox email data?

sofileeen

Registered
Feb 17, 2021
1
0
0
UAE
cPanel Access Level
Website Owner
Hi, I just installed SSL on my main domain and nothing does anything change nor things deleted anything, after that, I notice my webmail (cp email) inbox data was missing, help me how I recover or show the old inbox email data?
 

andrew.n

Well-Known Member
Jun 9, 2020
607
171
43
EU
cPanel Access Level
Root Administrator
SSL installation shouldn't cause such issues...something else should be in the background. Have you reached out to your hosting provider yet to have a look?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,092
780
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cPanel Access Level
Root Administrator
I agree with @andrew.n - installing an SSL does not make any changes to account data as the only changes made with that work relate to Apache and cPanel itself. You may want to check /var/log/maillog and see if anyone was accessing the mailbox around the time you noticed the issue.

If you have a backup of the account, that would be the easiest way to restore the mail data.