How to restore my entire site?

[n3xtgen]

Hi there. I would like to restore my entire site but have no clue how to. I have a file that ends with .tar.gz and then I extracted it. My entire site backup is in there. I uploaded all files through FTP but dont know about the database. I went to Restore Wizard and uploaded my database then I get a message saying Restoring Database . Am I doing anything wrong?

Thanks

 

[n3xtgen]

Are you trying to restore a cPanel backup.

If you have root access you could restore the account by placing the backup in the /home directory and run the following command.

/scripts/restorepkg username.

where can I type this command in?

 

[hzJayJ]

Are you trying to restore a cPanel backup.

If you have root access you could restore the account by placing the backup in the /home directory and run the following command.

/scripts/restorepkg username.

 

[n3xtgen]

I cant seem to find the Shell Terminal

 

[jasonhk]

I cant seem to find the Shell Terminal

Download a program called PuTTY and SSH into the server Then run the /scripts/restorepkg username command

 

[n3xtgen]

Download a program called PuTTY and SSH into the server Then run the /scripts/restorepkg username command

I did and when I log in I get this message:

shell session is not enabled on my account

Any other way to import database?

thanks

 

[hzJayJ]

Are you on a shared server or a dedicated server?

 

[Infopro]

Are you trying to restore a cPanel backup.

If you have root access you could restore the account by placing the backup in the /home directory and run the following command.

/scripts/restorepkg username.

No need for a new user to take this route, IMO. Restoring from WHM should work. Check out the backups section for options.

 

[n3xtgen]

No need for a new user to take this route, IMO. Restoring from WHM should work. Check out the backups section for options.

could you please help me step bu step? I am not sure what to do

thanks

 

[Zishan]

I did and when I log in I get this message:

shell session is not enabled on my account

This shows that you are trying to login using cPanel username/password. Do you have root access on the server? If yes then you need to place the backup file .tar.gz in /home and then restore the backup from WHM > Backups > Restore feature. If you don't have root access then upload the backup file into your account and request your host to restore the backup for you. Please note that the existing account will need to be terminated so that it can be restored from the backup.