Hi Tristan,Hello SoftDux,
This was already discussed in the other thread in this post:
If you are uncertain how to implement this, please post in the other thread. I'd be happy to close or merge these posts into that one.
Tristan, sorry, I should have said: I already tried that method, and that's the results I got.Those instructions aren't for emails to a set destination that I linked. They are for domains on your server and what IP they should route through for all emails they send. It is exactly what you are asking to do from what I can see.
How about trying it out to see the results and you can then see if it does what you need it to do. That's typically the best way to see if what is being suggested works.
Again, if it does, I would like to merge or close this duplicate thread.
Since it should work, would you be able to open up a ticket using WHM > Support Center > Contact cPanel or using the link in my signature? Please post the ticket number here for tracking purposes after submitting one. While we do not support customizations such as a smarthost, we should be able to see why it isn't routing properly.
We want every customer to have a good experience with our support and our software. Our team is willing to go to great lengths to ensure that is the case. We are sorry but custom configurations of exim are beyond the scope of cPanel support. To correct this issue we recommend enlisting a system administrator.
Should you need to retain the services of a server administrator, you can browse our list of sysadmins here. Dev & Sys Admin Services « Application Catalog, or you can post in the forums to obtain peer support.
Thank you for your understanding!
Technical Analyst III
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|Clients sending email via gmail|
|Block "Mail delivery failed: returning message to sender" from happening!|
|Mail Queue Manager - Full of email failing to send to [email protected]|
|server sends email to local account instead of to outlook mail server|
|Send 80% mail quota warning directly to the filling mail account.|