paul-ukhost

Well-Known Member
Sep 2, 2002
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156
Hi,

Can someone help me set up a PTR record, I notice you have the option when editing the DNS zones but what to do?

Thanks,

Paul
 

kwimberl

Well-Known Member
Aug 13, 2001
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316
If the option exists in WHM, that's new. We have always done it manually.

There is something to realize here. Being authoritative for rdns (PTR records) is not the same as being authoritative for regular DNS. You must be assigned this either in a rwhois server or by having your IPs SWIP'd in the ARIN data base. Unless this is done, your PTR records will be ignored.

If you are authoritative for rdns, let me know and I'll walk you through it. You can also find me on AIM if you prefer (kwimberl).
 

paul-ukhost

Well-Known Member
Sep 2, 2002
50
0
156
Hi kwimberl,

All I thought it would be a case of was adding a PTR record just as you would add a &A& record in WHM dns edit.

The problem being a customer tried to set the nameservers to ours but got this error

&WARN: No PTR records?&

What do i need to to to overcome this?
 

x9i

Registered
Dec 6, 2002
2
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151
I know that we are authoritive at this point (matter of only requesting the provisioner to make you authoritive).

How do you do this in the WHM DNS manager now?
 

paul-ukhost

Well-Known Member
Sep 2, 2002
50
0
156
Hi,

1) you need to reverse the IP in the Domain section of the DNS and add .in-addr.arpa so if your IP 1.2.3.4 use 4.3.2.1..in-addr.arpa

2) Keep it as A record

3) then enter your nameservers as normal
 

x9i

Registered
Dec 6, 2002
2
0
151
Ok, tried that, did not work right. Just to test, we did put a cobalt server up with thier nice gui (sucks though) just to make sure that we were authoritive, and it did work.

Can you please be a little more step by step on this. PTR records I have never jacked with and this is new to me.