Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

how to setup "out of office" for a whole domain?

Discussion in 'E-mail Discussion' started by SoftDux, Dec 15, 2008.

  1. SoftDux

    SoftDux Well-Known Member

    Joined:
    May 27, 2006
    Messages:
    994
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    Johannesburg, South Africa
    cPanel Access Level:
    Root Administrator
    Hi all,


    How can I setup a "global" out of office type message, for a whole domain?

    It seems the auto-responder wants a from & to address before it will work.

    Even if I try and setup an auto-responder for just one user, I still need to specify a sender address. So, I can't setup an auto-responder that will reply to all emails that this user gets.

    How do you do it?
     
    #1 SoftDux, Dec 15, 2008
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    On the auto-responders screen, "Email:" is the field indicating where the message that is to trigger the auto-responder is sent to. The "From:" field indicates where the auto-response message should look like it has been sent from (usually the same as Email).
     
    #2 cPanelDavidG, Dec 15, 2008
  3. SoftDux

    SoftDux Well-Known Member

    Joined:
    May 27, 2006
    Messages:
    994
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    Johannesburg, South Africa
    cPanel Access Level:
    Root Administrator
    Hi David,

    That's the problem.

    On the Email: field, I choose for instance accounts@mydomain.co.za (the mydomain.co.za is a drop-down selection), but I don't know what to put in the From: field. I want the auto-responder to reply to all emails coming in for all users on this domain. This company is closing for the festive seasons and want to notify anyone emailing them about it.
     
    #3 SoftDux, Dec 15, 2008
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I recommend setting your From field to be the same as your Email field. This process can be repeated for each of your email accounts you wish to set up auto-responders.
     
    #4 cPanelDavidG, Dec 15, 2008
  5. SoftDux

    SoftDux Well-Known Member

    Joined:
    May 27, 2006
    Messages:
    994
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    Johannesburg, South Africa
    cPanel Access Level:
    Root Administrator
    Thank you, David,

    I have just done that, but got an error back on the test email I sent:


    P.S the content has been modified to protect the real email address
     
    #5 SoftDux, Dec 15, 2008
  6. corster

    corster Registered

    Joined:
    Jan 2, 2009
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Hi There,
    You have to set it up so the accounts@ address is an actual address, if you don't have it setup you could have it forward to discard under extra options :).

    Thanks,

    corster
     
    #6 corster, Jan 2, 2009
(You must log in or sign up to post here.)
Loading...
Similar Threads - setup office whole
  1. vacancy

    New Thread v76 fresh install first setup fail

    vacancy, Oct 18, 2018 at 7:10 AM, in forum: General Discussion
    Replies:
    3
    Views:
    46
    Infopro
    Oct 18, 2018 at 4:06 PM
  2. IT Green

    Cannot setup email with Outlook 2016

    IT Green, Oct 11, 2018, in forum: E-mail Discussion
    Replies:
    8
    Views:
    114
    cPanelLauren
    Oct 16, 2018 at 2:52 PM
  3. Homie2

    rdns setup but cant send mail it uses ip

    Homie2, Oct 9, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    4
    Views:
    96
    cPanelLauren
    Oct 11, 2018
  4. maysam

    Setup backups for off server storage?

    maysam, Sep 30, 2018, in forum: Data Protection
    Replies:
    2
    Views:
    84
    cPanelLauren
    Oct 4, 2018
  5. cPanelResources

    Tutorial How to Setup Standardized Hooks with BASH in cPanel & WHM

    cPanelResources, Sep 26, 2018, in forum: cPanel Developers
    Replies:
    0
    Views:
    50
    cPanelResources
    Sep 26, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice