The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

how to setup "out of office" for a whole domain?

Discussion in 'E-mail Discussions' started by SoftDux, Dec 15, 2008.

  1. SoftDux

    SoftDux Well-Known Member

    Joined:
    May 27, 2006
    Messages:
    983
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Johannesburg, South Africa
    cPanel Access Level:
    Root Administrator
    Hi all,


    How can I setup a "global" out of office type message, for a whole domain?

    It seems the auto-responder wants a from & to address before it will work.

    Even if I try and setup an auto-responder for just one user, I still need to specify a sender address. So, I can't setup an auto-responder that will reply to all emails that this user gets.

    How do you do it?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    On the auto-responders screen, "Email:" is the field indicating where the message that is to trigger the auto-responder is sent to. The "From:" field indicates where the auto-response message should look like it has been sent from (usually the same as Email).
     
  3. SoftDux

    SoftDux Well-Known Member

    Joined:
    May 27, 2006
    Messages:
    983
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Johannesburg, South Africa
    cPanel Access Level:
    Root Administrator
    Hi David,

    That's the problem.

    On the Email: field, I choose for instance accounts@mydomain.co.za (the mydomain.co.za is a drop-down selection), but I don't know what to put in the From: field. I want the auto-responder to reply to all emails coming in for all users on this domain. This company is closing for the festive seasons and want to notify anyone emailing them about it.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I recommend setting your From field to be the same as your Email field. This process can be repeated for each of your email accounts you wish to set up auto-responders.
     
  5. SoftDux

    SoftDux Well-Known Member

    Joined:
    May 27, 2006
    Messages:
    983
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Johannesburg, South Africa
    cPanel Access Level:
    Root Administrator
    Thank you, David,

    I have just done that, but got an error back on the test email I sent:


    P.S the content has been modified to protect the real email address
     
  6. corster

    corster Registered

    Joined:
    Jan 2, 2009
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Hi There,
    You have to set it up so the accounts@ address is an actual address, if you don't have it setup you could have it forward to discard under extra options :).

    Thanks,

    corster
     
Loading...

Share This Page