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How to solve Horde login issue?

Discussion in 'E-mail Discussions' started by its_fine, Aug 26, 2009.

  1. its_fine

    its_fine Member

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    Hello,

    When we try to login Horde is not able to login.

    We did try below step.
    1) repaired horde database
    2) /scripts/fullhordereset
    but still not resolved

    Please any have solution.

    Thanks in advance

    Its_fine
     
  2. thewebhosting

    thewebhosting Well-Known Member

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    Is there any error message are you receiving while login to Horde Mail?
     
  3. linux7802

    linux7802 Well-Known Member

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    Solution

    The login problem is one of the most common problem is Horde.Refer following steps to resolve your issue

    But as you mentioned that you have been already run above script due to that you need to refer second solution for your issue

    Repair a Database (Database name : horde)

    Then on shell prompt run commands

     
  4. its_fine

    its_fine Member

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    still Horde not working

    Hello,

    Thank you for your reply.
    I did try wiht provided solution.

    But still issue not resloved

    When I got below error.

    ----------------------------------
    mysql> repair table horde_sessionhandler;
    ERROR 2006 (HY000): MySQL server has gone away
    No connection. Trying to reconnect...
    Connection id: 2410
    Current database: horde

    +----------------------------+--------+----------+---------------------------------------------------------+
    | Table | Op | Msg_type | Msg_text |
    +----------------------------+--------+----------+---------------------------------------------------------+
    | horde.horde_sessionhandler | repair | note | The storage engine for the table doesn't support repair |
    +----------------------------+--------+----------+---------------------------------------------------------+
    1 row in set (0.44 sec)

    please let us know what can I do now?

    Thanks

    Its_fine
     
  5. thewebhosting

    thewebhosting Well-Known Member

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    It seems that INNODb table 'horde.horde_sessionhandler' is corrupted. You would need to repair this table.
     
    #5 thewebhosting, Aug 30, 2009
    Last edited: Aug 31, 2009
  6. anton_latvia

    anton_latvia Well-Known Member
    PartnerNOC

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    "The storage engine for the table doesn't support repair" is a normal error message - INNODB does not support "repair" and does repairing more or less automatically during mysql restarts.

    To reset password for roundcube look in :
    /usr/local/cpanel/base/3rdparty/roundcube/config/db.inc.php
    (line $rcmail_config['db_dsnw']) and then set correct password for user "roundcube" in MySQL (e.g. use phpMyAdmin), reload privileges.

    For Horde look in /usr/local/cpanel/base/horde/config/conf.php and do similar steps for mysql user "horde".

    Anton.
     
  7. sankvas

    sankvas Member

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    Hi,

    what is the output of --> ls -al /var/cpanel/userhomes/cpanelhorde

    Please do check the folder /var/cpanel/userhomes/cpanelhorde and the ownership of that files.

    "grep ^cpanel /etc/passwd" should give the following
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    cpanel:x:32001:32001::/usr/local/cpanel:/bin/false
    cpanelhorde:x:32003:32005::/var/cpanel/userhomes/cpanelhorde:/usr/local/cpanel/bin/noshell
    cpanelphpmyadmin:x:32004:32006::/var/cpanel/userhomes/cpanelphpmyadmin:/usr/local/cpanel/bin/noshell
    cpanelphppgadmin:x:32005:32007::/var/cpanel/userhomes/cpanelphppgadmin:/usr/local/cpanel/bin/noshell
    cpanelroundcube:x:32006:32008::/var/cpanel/userhomes/cpanelroundcube:/usr/local/cpanel/bin/noshell
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



    Change the ownership of files and folders under /var/cpanel/userhomes/cpanelhorde to cpanelhorde. That should fix the issue for you
     
  8. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Friendly Moderator Note

    I have moved this thread from the cPanel Newbies section to the Mail section.
     
  9. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Twitter:
    Expanding upon what sankvas has suggested, please check to ensure the following directory exists:
    /var/cpanel/userhomes/cpanelhorde/sessions

    The following commands will accomplish the task:

    Checking if the directory exists (and display access permissions and ownership):
    Code:
    # stat /var/cpanel/userhomes/cpanelhorde/sessions
    Creating the directory structure, if missing:
    Code:
    # mkdir -pv /var/cpanel/userhomes/cpanelhorde/sessions
    Applying correct ownership:
    Code:
    # chown -v cpanelhorde:cpanelhorde /var/cpanel/userhomes/cpanelhorde/sessions
     
  10. cuongvttt

    cuongvttt Active Member

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    Use these command

    For Horde
    /usr/local/cpanel/bin/update-horde --force

    For SquirrelMail
    /usr/local/cpanel/bin/update-squirrelmail --force

    For Roundcube
    /usr/local/cpanel/bin/update-roundcube --force


    Enjoy it
     
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