I was wondering how to stop duplicate emails when transferring to a new server.
I used the Transfer tool in WHM to transfer my first group of accounts to a new server. This morning I was notified from users that they had hundreds of emails. Upon researching we found that they were emails they had already read.
I did ask a couple and they said they were using IMAP.
My questions are:
Have others experienced this issue?
How do you keep this from happening?
What other steps did I miss in transferring the accounts other than just using the Transfer Tool in WHM?
I used the Transfer tool in WHM to transfer my first group of accounts to a new server. This morning I was notified from users that they had hundreds of emails. Upon researching we found that they were emails they had already read.
I did ask a couple and they said they were using IMAP.
My questions are:
Have others experienced this issue?
How do you keep this from happening?
What other steps did I miss in transferring the accounts other than just using the Transfer Tool in WHM?