SOLVED How to suspend Addon Domain?

Elizabeta

Well-Known Member
Mar 21, 2018
252
35
28
Mostar
cPanel Access Level
Root Administrator
Hello,

We are web hosting provider and we have users accounts with some packages on cPanel-WHM (version of cPanel-WHM is 72.0.10) .

In those packages are dedicated number of add-on domain.

If a user have for example 2 permited add-on domains and want to pay just one add-on domain, how we can suspend one domain. We can decrease number of add-on domain on account for this user on WHM. User then can not add any new add-on domain, but it seems that 2 existing add-on domains remain working.
How to suspend one add-on domain?

Best regards,
Elizabeta
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello @Elizabeta,

It's not possible to suspend an individual addon domain name. You'd need to delete the addon domain name from the cPanel account to disable it after reducing the number of allowed addon domain names on the package associated with the account. I encourage you to open a feature request if you'd like to see an option to suspend individual addon domains:

Submit A Feature Request

Thank you.
 

Elizabeta

Well-Known Member
Mar 21, 2018
252
35
28
Mostar
cPanel Access Level
Root Administrator
Hello Michael,

Thank you very much for your answer.

Is it possible to delete individual addon domain from WHM or via command line? Is there any instruction for this?

Best regards,
Elizabeta
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello Elizabeta,

You're very welcome. I've marked this thread as solved.

Thanks!