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How to Terminate Account on WHM who don't deleted

Discussion in 'General Discussion' started by Adi_Boy, Mar 5, 2011.

  1. Adi_Boy

    Adi_Boy Registered

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    Hello

    On my dedicated server i like to instal the Game Cp, but i created account on WHM and installed Game Cp now i don`t like to us Game Cp and now i don`t deleted account on WHM i give dedicated ip on the account now i don`t change the ip on other domains.
    When i go to deleted account i see this messages
    Code:
    Account Removal Status: failed (System user [COLOR="red"]USERNAME OF DOMAIN[/COLOR] does not exist!)
    System user [COLOR="red"]USERNAME OF DOMAIN[/COLOR] does not exist! 
    I see this POST bat i don`t finished the problem

    Good Lucky
     
  2. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

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    The message indicates that the system user for the cPanel account does not exist. You can try creating the system user by logging into the shell as root and executing the following command:

    Code:
    # useradd $USER
    Replace $USER with the actual cPanel username for the account concerned. After doing this, try again to terminate the account.

    If this does not help, please submit a ticket so that we may log into your server and investigate directly. There are a few reasons for not being able to delete an account, and with direct access to the server we should be able to locate and resolve the problem relatively quickly.
     
  3. Adi_Boy

    Adi_Boy Registered

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    thank you so much because i contacted with costumer support with ticket and waiting to finish problem
     
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