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How to whitelist IP range for WHM cPanel

Discussion in 'Security' started by ivan levente, Apr 4, 2015.

  1. ivan levente

    ivan levente Member

    Apr 4, 2015
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    Alright so until now I had a static IP address which has been changed to a dynamic one by my ISP following a new contract with them. So instead of a fixed one I now have 86.125.XXX.XXX

    Previously I had e-mail alerts set to notify me of successful logins for either WHM or root other than my own IP. This worked great. Now I used the same way but set the whitelist IP range as 86.125.*.* in case of WHM(recognized IP addresses), and in case of CSF and cpHulk.

    Even so I'm still getting e-mail alerts like:
    "lfd on myserver: WHM/cPanel root access alert from 86.125.XXX.XXX"

    I don't want to disable e-mail alerts, just to set it to whitelist instead and stop sending me bogus e-mails.
    Also for some unknown reason I no longer can to the e-mail connect via smtp anymore. Dunno what's up with that as I can't see anything in the logs regarding smtp.

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    The notification you are seeing is not from cPanel/WHM, but rather your third-party firewall application (CSF/LFD). You should review it's setting to determine the best method to white list that IP range. Their forums are located at:

    Feel free to open a separate thread if you continue to experience issue sending email via SMTP.

    Thank you.
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