aelalfey

Registered
Aug 5, 2018
2
0
1
Egypt
cPanel Access Level
Root Administrator
Hi,

After applying latest updates on my VPS hosted on bluehost.com using WHM "CENTOS 6.10 kvm [server] v72.0.10" and using EasyApache 4 to install Contains Apache 2.4, PHP 5.6, PHP 7.0, PHP 7.1, PHP 7.2, and Ruby 2.4.

My website "Created using Vbulletin" was working properly before applying the above changes but now i can see the home page and that is about it "loaded without the CSS too". I cant access the blog or the groups or the forums and I can't access admincp or the login. I get a 404 error. The htaccess file is uploaded but it is ignored by the server any changes that i do to the file doesn't affect anything.

My wordpress website permalinks are all broken 404 error too.

Please advice.
These are the affected websites

- Removed -

Mod_rewrite is enabled.
 
Last edited by a moderator:

JayFromEpic

Well-Known Member
Apr 2, 2011
218
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68
Scottsdale
cPanel Access Level
Root Administrator
Twitter
Hello Aelaifey,

That is an odd issue to experience after using EasyApache. I would recommend rebuilding EasyApache with a known working version and try doing a fresh install with the latest updates you need. The only other option I could think of is either reaching out to the host provider or submitting a ticket with cpanel directly to allow someone to take an in-depth look into your vps and see what is showing in the logs.
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
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India
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Twitter
My website "Created using Vbulletin" was working properly before applying the above changes but now i can see the home page and that is about it "loaded without the CSS too". I cant access the blog or the groups or the forums and I can't access admincp or the login. I get a 404 error. The htaccess file is uploaded but it is ignored by the server any changes that i do to the file doesn't affect anything.
If you have transitioned from old version i.e., EA3, then you might experience some issue until you match the configuration. Can you share with us the output of the below command:

# tail -f /usr/local/apache/logs/error_logs
Browse the website after you executed the above command and check what errors are occurring.. Most probable reason I can see is of Apache or PHP module..
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,268
313
Houston
Hello @aelalfey ,

My assumption here is it has something to do with the handler/modules seeing what if any errors are in the logs would be helpful as suggested by @24x7server


Thanks!