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.htaccess is ignored by the server

Discussion in 'General Discussion' started by aelalfey, Aug 5, 2018.

  1. aelalfey

    aelalfey Registered

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    Hi,

    After applying latest updates on my VPS hosted on bluehost.com using WHM "CENTOS 6.10 kvm [server] v72.0.10" and using EasyApache 4 to install Contains Apache 2.4, PHP 5.6, PHP 7.0, PHP 7.1, PHP 7.2, and Ruby 2.4.

    My website "Created using Vbulletin" was working properly before applying the above changes but now i can see the home page and that is about it "loaded without the CSS too". I cant access the blog or the groups or the forums and I can't access admincp or the login. I get a 404 error. The htaccess file is uploaded but it is ignored by the server any changes that i do to the file doesn't affect anything.

    My wordpress website permalinks are all broken 404 error too.

    Please advice.
    These are the affected websites

    - Removed -

    Mod_rewrite is enabled.
     
    #1 aelalfey, Aug 5, 2018
    Last edited by a moderator: Aug 5, 2018
  2. JayFromEpic

    JayFromEpic Well-Known Member

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    Hello Aelaifey,

    That is an odd issue to experience after using EasyApache. I would recommend rebuilding EasyApache with a known working version and try doing a fresh install with the latest updates you need. The only other option I could think of is either reaching out to the host provider or submitting a ticket with cpanel directly to allow someone to take an in-depth look into your vps and see what is showing in the logs.
     
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  3. 24x7server

    24x7server Well-Known Member

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    If you have transitioned from old version i.e., EA3, then you might experience some issue until you match the configuration. Can you share with us the output of the below command:

    # tail -f /usr/local/apache/logs/error_logs
    Browse the website after you executed the above command and check what errors are occurring.. Most probable reason I can see is of Apache or PHP module..
     
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  4. cPanelLauren

    cPanelLauren Forums Analyst
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    Hello @aelalfey ,

    My assumption here is it has something to do with the handler/modules seeing what if any errors are in the logs would be helpful as suggested by @24x7server


    Thanks!
     
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