roredolye

Registered
Mar 16, 2020
2
0
1
Australia
cPanel Access Level
Root Administrator
Hello there greeting please i have an issue and i have looked for an answer all over this forum couldn't find one. I have logged in as a root Administrator when i visit account list and try to login to a client account i get this error

HTTP error 401

You do not have permission to access this page.
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I have been searching for a solution for over 24 hours without sleep can anyone help me, please
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
There isn't by default anything that would block the root user from specific pages. If you're still experiencing this issue I'd suggest opening a ticket which can be done using the link in my signature.