The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HTTP service failing since update last night

Discussion in 'General Discussion' started by dcdigital, Sep 14, 2007.

  1. dcdigital

    dcdigital Member

    Joined:
    Nov 7, 2003
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Boston
    The https service on our server has been failing since the update last night (around 9pm EST)....any ideas where to start to look?
     
  2. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    Are you running CURRENT?

    Please open a ticket @ https://tickets.cpanel.net/submit/
     
  3. dcdigital

    dcdigital Member

    Joined:
    Nov 7, 2003
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Boston
    Yes, we are running CURRENT
     
  4. dcdigital

    dcdigital Member

    Joined:
    Nov 7, 2003
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Boston
    Issue fixed.

    We had an issue with an attempted upgrade to Apache 2, and it screwed up our cpanel http service pretty badly. A little desparate, and not able to look into it myself I contacted Andy at ServerTune.com, and put in a service request... he fixed it for me, and did a great job of it. He even backed up the screwed up instance for us in case we needed anything from it later on!

    A huge thanks to Server Tune, and if anyone else runs into issue with this, I'd recommend hiring them to help resolve the issue.
     
  5. Lestat

    Lestat Well-Known Member

    Joined:
    Sep 13, 2003
    Messages:
    199
    Likes Received:
    0
    Trophy Points:
    16
    http keeps failing every 2 to 3 hours. I to did the upgrade last night and this is now happening and is annoying... is there a fix?
     
  6. dcdigital

    dcdigital Member

    Joined:
    Nov 7, 2003
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Boston
    If you can afford it, I'd recommend contacting servertune.com to take a look at it. They are not too expensive in comparison to many other trusted server admin service providers, and offer EXCELLENT service!

    go to https://servertune.com/tickets/ (their tech support ticketing and request site) and click the register button. After you've registered you can enter a new request for support. I can't say enough good about them. I have people with linux admin skills on my team, but we're sometimes spread pretty thin. Anytime something comes up that needs immediate or advanced attention, I call them. They're more knowledgeable all of us on our team when it comes to Cpanel setup and support...keeping it running smoothly, optimization, etc.!

    If you do request service from them, tell them David Colwell from 4th Mind Communications Technologies sent you!
     
Loading...

Share This Page