http://www.domain.com does not resolve, http://domain.com does

G

greebo

Registered
Apr 15, 2011
2
0
51
Hi all,

Would you please tell me what I need to look at to fix a problem related to the thread title?

www.domain.com does not resolve, while domain.com does?

I assume it is something in the DNS records of the WHM? Is that right? If so, what record do I need to change?

Thank you very much.
 
cPanelTristan

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
43
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello greebo,

Can you please try both in a proxy to see the results? Oftentimes, the reason is due to caching issues on your system rather than the DNS being an issue. A couple of proxies you can try would be proxify.net and kproxy.com

Otherwise, please provide the domain name for us to check how it resolves for us.

Thanks!
 
G

greebo

Registered
Apr 15, 2011
2
0
51
It looks like you are correct. I connected via a VPN and was able to resolve the www straight away. Thanks! :)
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
M SOLVED webmail proxy seems not to work on only one domain : redirects to https://www.DOMAINE.TLD/___proxy_subdomain_webmail/ +bad layout Domain Management 6
D Forwarding https://domain.com to https://www.domain.com Domain Management 7
N Serving HTTPS on www subdomain Domain Management 1
N Pointing http://domain.ca to http://www.domain.ca Domain Management 3
M Redirect http://www.domain/test to http://domain/test Domain Management 0
Similar threads
SOLVED webmail proxy seems not to work on only one domain : redirects to https://www.DOMAINE.TLD/___proxy_subdomain_webmail/ +bad layout
Forwarding https://domain.com to https://www.domain.com
Serving HTTPS on www subdomain
Pointing http://domain.ca to http://www.domain.ca
Redirect http://www.domain/test to http://domain/test
Top Bottom