Httpd fails to start after edge update.

kemraj

Member
Dec 2, 2014
7
0
1
Tabaquite, Trinidad and Tobago
cPanel Access Level
Website Owner
Good night guys, as of 1:03 am this morning i've started to get failed httpd emails for no reason. I would like to believe its the Cpanel edge updates.


This is the error emails i get:

Service Name

httpd
Service Status failed
Notification The service “httpd” appears to be down.
Service Check Method The system failed to connect to this service’s TCP/IP port.
Reason Service check failed to complete
Unable to connect to port 80 on 127.0.0.1: Connection refused: Died
Number of Restart Attempts 1
Startup Log No startup log



This is when i try to restart apache via ssh.

Starting httpd: AH00526: Syntax error on line 1050 of /etc/apache2/conf/httpd.co nf:
SSLCACertificateFile: file '/var/cpanel/ssl/installed/cabundles/cPanel_Inc__6819 17bfb43af6b642178607e0b36ccc_1747526399.cabundle' does not exist or is empty
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

The error suggests that it is because of the SSL certificate that is not identifiable by the Apache, therefore failing to start. Check what SSL it is and reinstall that SSL.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Could you confirm that your system was updated to cPanel version 65.9999.180 (the latest EDGE build)? If so, keep in mind the EDGE build tier is not intended for production systems. Here's one potential change that's possibly related to the issue:

Fixed case CPANEL-13898: Ensure removing a certificate does not fail to remove unused CABs.

Would you mind opening a support ticket using the link in my signature so we can take a closer look at the affected system to see what happened?

Thank you.