HTTPS domain forward not working

[Baxterdown]

Hi everyone, newbie to the forum here

I have a client who changed the domain of their organization. I successfully modified the account in WHM with the new domain name. That is working great.

I also went into DNS at my host and pointed the old domain's IP address to the IP I have setup in WHM's Domain Forwarding. I configured domain forwarding as follows:

    olddomain.com > newdomain.com
    http://olddomain.com > http://newdomain.com
    http://www.olddomain.com > http://www.newdomain.com
    https://olddomain.com > https://newdomain.com
    https://www.olddomain.com > https://www.newdomain.com

HTTP works great, but neither of the HTTPS forwards are working. If I enter https://www.olddomain.com into a browser it just hangs and eventually times out.

A little extra information: The website runs on Joomla CMS, which handles HTTPS. There's a setting in Joomla that automatically redirects all connections to the site to HTTPS. I'm on cPanel & WHM v94.0.11.

What am I doing wrong? Your help is much appreciated.

Jose

 

[cPRex]

Hey there! It doesn't sound like you have done anything obviously wrong with the steps you mention above. Can you see if the timeout is happening with the initial connection to your server or on the forwarder side? To test this, you could just remove the https forwarders and see if the site loads properly on your server. If so, the issue is likely with the https connection to the newdomain.com system.

 

[Baxterdown]

Hi there, thanks for your response. I removed the HTTPS forwarders as you suggested and the site still hangs. When i type https://www.olddomain.com I get a connection timed out response from the browser.

 

[cPRex]

Thanks for performing that test - I'm wondering if there is a more general https connection issue on that machine then. From your local workstation, or another server, can you run this command to see if the port is open?

telnet olddomain.com 443

That would show us if the secure port is open for connections on the machine.

 

[kodeslogic]

@Baxterdown

You cannot forward a URL using HTTPS://. Because of how SSL and forwarding work you cannot forward or enforce HTTPS when forwarding a domain. i.e You cannot forward https://www.example.com to http://www.test.com. You can however forward http://www.example.com to https://www.test.com

 

[HostNoc]

HI
Will you please lt me know is this WordPress site and are you using any plugin on your site.
Regards