Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

https loading different directory

Discussion in 'Migrate to cPanel' started by twintone, Dec 7, 2017.

  1. twintone

    twintone Registered

    Joined:
    Dec 7, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    US
    cPanel Access Level:
    Root Administrator
    I have a site that was moved from a Direct Admin server which is structured differently than cPanel. On the DA side they have an public_html folder and a private_html folder. When an SSL is installed and https:// is used in the URL the files in the private_html folder are loaded.

    So, now that the site is moved, and I have setup a "Lets Encrypt" SSL for this domain, when I load http it loads the site, but when I load https it is loading the files in that private_html folder.

    Does anyone know and easy fix for this? Is there somewhere in CP or WHM that you can point to which directory to load files from?

    Thank you in advance for any help..
     
    #1 twintone, Dec 7, 2017
  2. twintone

    twintone Registered

    Joined:
    Dec 7, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    US
    cPanel Access Level:
    Root Administrator
    Got it figured out. Add on domain had a wrong path.. left over from DirectAdmin.
     
    #2 twintone, Dec 7, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I'm glad to see you were able to solve the issue. Thank you for sharing the outcome.

    Out of curiosity, did you use "WHM >> Transfer Tool" to migrate the account from the DA server? If so, how long ago did you complete the transfer, and which version of cPanel was installed at the time? We'd like to correct this if it's a bug with our transfer tool.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Dec 8, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - https loading different
  1. DouglasRedvers

    htaccess redirect from www to https issue

    DouglasRedvers, Nov 27, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    192
    cPanelLauren
    Nov 28, 2018
  2. keneso

    Add HTTPS Redirect to htaccess?

    keneso, Nov 26, 2018, in forum: Security
    Replies:
    2
    Views:
    303
    keneso
    Nov 28, 2018
  3. sksanthosh17

    Redirect webmail to https

    sksanthosh17, Oct 23, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    134
    cPanelLauren
    Oct 25, 2018
  4. durangod

    https supported protocol

    durangod, Oct 19, 2018, in forum: Security
    Replies:
    3
    Views:
    152
    cPanelLauren
    Nov 26, 2018
  5. techturch

    Proxy subdomain redirection to https?

    techturch, Sep 21, 2018, in forum: Security
    Replies:
    1
    Views:
    183
    cPanelLauren
    Sep 21, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice