HTTPS working, but HTTP does not - WHM/cPanel

Operating System & Version
CentOS v7.9.2009 STANDARD kvm
cPanel & WHM Version
106.0.10

khubbaib

Member
Jun 1, 2021
12
1
3
Pakistan
cPanel Access Level
Root Administrator
Hi, Yesterday my websites are down because of httpd and some other services are not running and showing the pending state. WHM and cpanels are working fine but websites are not opening.

When i restart server and httpd server all other services working fine but httpd still in pending state. Please check attaches screenshot.

After some tried httpd server is up but still websites are not running.
 

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khubbaib

Member
Jun 1, 2021
12
1
3
Pakistan
cPanel Access Level
Root Administrator
In each account etc folder have domain folder and its empty and when i access directly from ssh follow is showing
AH00124: Request exceeded the limit of 10 internal redirects due
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Are you referring to /home/username/etc/domain.com? If so, that is where the email account data is stored. I'm not sure how that would be related to the HTTP system.

The redirect issue you're seeing is almost always related to .htaccess files having too many redirects for Apache to process.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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LFD is part of the firewall system on the server, and wouldn't be related to these issues.

You'll want to check the .htaccess for the domain. I would move the .htaccess completely out of the way as part of this troubleshooting and then see how the site behaves.
 

khubbaib

Member
Jun 1, 2021
12
1
3
Pakistan
cPanel Access Level
Root Administrator
some how title of the post is selected incorrect, main issue is all of my sites are not opening, its not .htaccess issue as no static file is even opening.

all are on same server and i am using amazon ec2 and whm panel. if you need i can share credentials as well.
 
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quietFinn

Well-Known Member
Feb 4, 2006
1,696
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Finland
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Root Administrator
..., its not .htaccess issue as no static file is even opening.
.htaccess is loaded every time a page is loaded, static or php

If you get error " AH00124: Request exceeded the limit of 10 internal redirects" it's usually caused by redirects in .htaccess
 
Last edited:
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