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httpupdate.cpanel.net UPCP issues

Discussion in 'General Discussion' started by vlee, Aug 28, 2015.

  1. vlee

    vlee Well-Known Member

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    All my server all the sudden is doing this while trying to update to 11.50.0 Build 30

    Never had this issue before.

    Any suggestions on how fix this?

    Code:
    [2015-08-28 02:27:00 -0700]   Retrying download of /cpanelsync/11.50.0.30/x3/filemanager/editors/html_editor-es.js.bz2 (attempt 5/5): httpupdate.cpanel.net did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 36123, <$__ANONIO__> line 2.
    [2015-08-28 02:29:54 -0700]   Using mirror '67.205.110.4' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:33:54 -0700]   Using mirror '209.85.80.214' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:38:46 -0700]   Using mirror '159.253.142.50' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:38:51 -0700]   The Administrator will be notified to review this output when this script completes
    => Log closed Fri Aug 28 02:38:51 2015
    [2015-08-28 02:38:52 -0700] E Sync child 2922 exited with signal: 0 and code: 10
    [2015-08-28 02:38:52 -0700]   The Administrator will be notified to review this output when this script completes
    => Log closed Fri Aug 28 02:38:52 2015
    [2015-08-28 02:38:52 -0700] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1440748568.log --force` failed, exited with code 10 (signal = 0)
    => Log closed Fri Aug 28 02:38:53 2015
    
     
  2. MilesWeb

    MilesWeb Well-Known Member
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    Many of our customers faced this issue today. Looks like a temporary problem. I read about these errors & changing the resolvers might help. However, even after doing that our clients did face the same problem.

    Need to wait for a cPanel technician to confirm if they are facing any issues.
     
  3. vlee

    vlee Well-Known Member

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    Thank you just have check back later then.
     
  4. Metalmurphy

    Metalmurphy Member

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    Having the same problem here, probably something wrong with the update servers.
     
  5. cPJacob

    cPJacob cPanel Product Owner
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    Twitter:
    Hi,

    Indeed we had some issues earlier with our mirrors. Our SysAdmin team has been working on this for a while now. It looks like most of these issues should now be resolved. Could you test it out again and let us know if you're continuing to see problems?

    Thanks for your patience!
     
  6. vlee

    vlee Well-Known Member

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    All my servers are now updated
     
  7. themew

    themew Member

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    We got this error as well around 4:30am CT. Will the update re-run again tonight on it's own or should we manually force an update in WHM?
     
  8. cPJacob

    cPJacob cPanel Product Owner
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    Hi!

    The mirror issues were fixed early this morning. UPCP will run again tonight and attempt to update. Manual intervention shouldn't be required at this time.
     
    themew likes this.
  9. themew

    themew Member

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    Exactly as you described. CPanel updated the following night. Thanks cpjacob.
     
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