httpupdate.cpanel.net UPCP issues

vlee

Well-Known Member
Oct 13, 2005
375
26
178
Spokane, Washington
cPanel Access Level
Root Administrator
All my server all the sudden is doing this while trying to update to 11.50.0 Build 30

Never had this issue before.

Any suggestions on how fix this?

Code:
[2015-08-28 02:27:00 -0700]   Retrying download of /cpanelsync/11.50.0.30/x3/filemanager/editors/html_editor-es.js.bz2 (attempt 5/5): httpupdate.cpanel.net did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 36123, <$__ANONIO__> line 2.
[2015-08-28 02:29:54 -0700]   Using mirror '67.205.110.4' for host 'httpupdate.cpanel.net'.
[2015-08-28 02:33:54 -0700]   Using mirror '209.85.80.214' for host 'httpupdate.cpanel.net'.
[2015-08-28 02:38:46 -0700]   Using mirror '159.253.142.50' for host 'httpupdate.cpanel.net'.
[2015-08-28 02:38:51 -0700]   The Administrator will be notified to review this output when this script completes
=> Log closed Fri Aug 28 02:38:51 2015
[2015-08-28 02:38:52 -0700] E Sync child 2922 exited with signal: 0 and code: 10
[2015-08-28 02:38:52 -0700]   The Administrator will be notified to review this output when this script completes
=> Log closed Fri Aug 28 02:38:52 2015
[2015-08-28 02:38:52 -0700] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1440748568.log --force` failed, exited with code 10 (signal = 0)
=> Log closed Fri Aug 28 02:38:53 2015
 

MilesWeb

Well-Known Member
PartnerNOC
May 23, 2012
173
2
68
India
cPanel Access Level
Root Administrator
Twitter
Many of our customers faced this issue today. Looks like a temporary problem. I read about these errors & changing the resolvers might help. However, even after doing that our clients did face the same problem.

Need to wait for a cPanel technician to confirm if they are facing any issues.
 

JacobPerkins

Well-Known Member
May 2, 2014
617
97
103
cPanel Access Level
DataCenter Provider
Twitter
Hi,

Indeed we had some issues earlier with our mirrors. Our SysAdmin team has been working on this for a while now. It looks like most of these issues should now be resolved. Could you test it out again and let us know if you're continuing to see problems?

Thanks for your patience!
 

themew

Member
Nov 19, 2014
6
0
1
cPanel Access Level
Website Owner
We got this error as well around 4:30am CT. Will the update re-run again tonight on it's own or should we manually force an update in WHM?
 

themew

Member
Nov 19, 2014
6
0
1
cPanel Access Level
Website Owner
Hi!

The mirror issues were fixed early this morning. UPCP will run again tonight and attempt to update. Manual intervention shouldn't be required at this time.
Exactly as you described. CPanel updated the following night. Thanks cpjacob.