Ken

Active Member
Sep 25, 2001
25
0
301
We have a few IP based accounts. There is huge bandwidth difference between the one shown on WHM/Cpanel and the ones on bandmin monitor. Is there a way around it to fix the problem?? Basically we have customers ordered 5 GB bandwidth package, right now he has used 22GB of bandwidth. However on WHM/Cpanel, it only recorded 600MB of usage. Therefore the account will continue to run without any restriction.

How do we explain to customers the huge difference and is there a way fix up the problem??