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Huge bandwidth difference!

Discussion in 'General Discussion' started by Ken, Jan 15, 2002.

  1. Ken

    Ken Active Member

    Sep 25, 2001
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    We have a few IP based accounts. There is huge bandwidth difference between the one shown on WHM/Cpanel and the ones on bandmin monitor. Is there a way around it to fix the problem?? Basically we have customers ordered 5 GB bandwidth package, right now he has used 22GB of bandwidth. However on WHM/Cpanel, it only recorded 600MB of usage. Therefore the account will continue to run without any restriction.

    How do we explain to customers the huge difference and is there a way fix up the problem??

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