I am having one problem.
I have a client which wants to transfer to my cpanel server. But I noticed something bad: he has an account with another company which wants me to transfer to my server, with the same username as I already have a client as a reseller.
Does someone knows a way how to solve this? I cannot rename the existing account since will cause me many troubles and he is a reseller which may be even more troubles, and I cannot rename the new client account since I don't have permissions and the current hosting company wants to remove the account and re-create it, which is bad because the client will loose 15GB of data.
Anyone, please?
I have a client which wants to transfer to my cpanel server. But I noticed something bad: he has an account with another company which wants me to transfer to my server, with the same username as I already have a client as a reseller.
Does someone knows a way how to solve this? I cannot rename the existing account since will cause me many troubles and he is a reseller which may be even more troubles, and I cannot rename the new client account since I don't have permissions and the current hosting company wants to remove the account and re-create it, which is bad because the client will loose 15GB of data.
Anyone, please?