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Hulkd errors

Discussion in 'General Discussion' started by Skyseven, Jun 26, 2011.

  1. Skyseven

    Skyseven Registered

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    Hi!

    I am new to cPanel. Please could anybody help me to solve possible problem?

    cPHulk Brute Force Protection seems not working on newly installed cPanel.
    cphulkd.log is empty and cphulkd_errors.log file is full of lines:

    Auth failed for service: dovecot at /usr/local/cpanel/Cpanel/Hulkd/Processor.pm line 91.
    ...
    Auth failed for service: pam at /usr/local/cpanel/Cpanel/Hulkd/Processor.pm line 91.
    ...
    Auth failed for service: whostmgrd at /usr/local/cpanel/Cpanel/Hulkd/Processor.pm line 91.
    ...
    Auth failed for service: cpaneld at /usr/local/cpanel/Cpanel/Hulkd/Processor.pm line 91.
    ...

    messages.log has many lines like:

    localhost PAM-hulk[10397]: error logging into hulkd: 500 AUTH FAILED
    localhost PAM-hulk[10923]: error logging into hulkd: 500 AUTH FAILED
    localhost PAM-hulk[10966]: error logging into hulkd: 500 AUTH FAILED


    Thank you.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I suggest opening a support ticket for this issue via the following URL:

    Submit A Ticket

    You can post the ticket number here after opening the ticket so we may track the issue for you.

    Thank you.
     
  3. FlexiHost

    FlexiHost Member

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    Did this ever get sorted? We have the same now.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Have you attempted to force an update to see if that helps?
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    There is an internal case about this issue (50877) that should have been released to 11.30.1.0 or higher. Which cPanel/WHM version are you using on the machine?

    Code:
    cat /usr/local/cpanel/version ;echo
     
  6. stefaanc

    stefaanc Registered

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    I do have the same errors:
    Auth failed for service: cpaneld at /usr/local/cpanel/Cpanel/Hulkd/Processor.pm line 91.
    and
    localhost PAM-hulk[10397]: error logging into hulkd: 500 AUTH FAILED

    cPanel version 11.30.5.3 (updated earlier today, to the same version)

    Forcing an update (/usr/local/cpanel/bin/hulkdsetup --force) gives me a list of remarks on "duplicate key name" and "duplicate column name". I checked MySQL but found nothing abnormal. e.g. Yes I have a duplicate column name 'ISPREFIX' but in 2 different tables ('blacklist' and 'whitelist')
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Bug reports are now handled exclusively via our internal bug reporting system. If you feel this is a bug with cPanel, please open a bug report via:

    Submit A Bug Report

    Thank you.
     
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