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i am not able to change the password via whm for Cpanel

Discussion in 'General Discussion' started by selvamurali, Sep 30, 2010.

  1. selvamurali

    selvamurali Active Member

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    Hall Brothers
    i am not able to change the password via whm for Cpanel.
    most of the times came following error

    Sorry. The password change token does not match its expected value. Please refresh the referring page and try again.

    kindly help
    its very urgent
    thank you
     
    #1 selvamurali, Sep 30, 2010
    Last edited: Sep 30, 2010
  2. cPanelJared

    cPanelJared Technical Analyst
    Staff Member

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    Browser cache

    Try logging out of the WebHost Manager and cPanel, then clearing your browser cache, then logging back into the WHM and trying again.

    If this does not help, I recommend submitting a ticket so that we may investigate directly, because this is an unusual issue and may be difficult to troubleshoot via forum posts.
     
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