i am not able to change the password via whm for Cpanel

selvamurali

Active Member
Jan 15, 2009
31
0
56
India
cPanel Access Level
Root Administrator
Hall Brothers
i am not able to change the password via whm for Cpanel.
most of the times came following error

Sorry. The password change token does not match its expected value. Please refresh the referring page and try again.

kindly help
its very urgent
thank you
 
Last edited:

JaredR.

Well-Known Member
Feb 25, 2010
1,834
24
143
Houston, TX
cPanel Access Level
Root Administrator
Browser cache

Try logging out of the WebHost Manager and cPanel, then clearing your browser cache, then logging back into the WHM and trying again.

If this does not help, I recommend submitting a ticket so that we may investigate directly, because this is an unusual issue and may be difficult to troubleshoot via forum posts.