I am totally Lost, Someone help please..!!!

[wahab49]

I am very new to cpanel, When I came to the forum, I did try to search but no clue at all about my problem I could find.

I used cpanel for one time, Since then I`m not able to connect to my cpanel, ftp, or any other thing related to my website.
the details are as follow.

www.kesanbena.com

cpanel:

http://kesanbena.com/cpanel

ftp:
ftp.kesanbena.com

I tried to use other computers on the same connection as well, but I simply cant access anything.


Please help me, I just lost........


thanks.

(sorry for my poor english)

 

[WeMasterz5]

I see your cpanel login when I go to your link, do not see your website or even the root index

here doc files for cpanel

http://www.cpanel.net/docs/cpanel/

and I would suggest contacting your host to make sure your sites been added to there server correctly

h**p://www.malaysiahoster.com/support/

 

[designeru]

This is my idea...

I think the problem is from your local computer. I guess you have a firewall installed on your server and it blocked your access.

www.kesanbena.com - loads a directory index on my side
http://kesanbena.com/cpanel - ask for user/pass
http://kesanbena.com/whm - ask for user/pass
ftp.kesanbena.com - ask for user/pass

I think you should contact your host and ask them nicely to flush your firewall, then try again.

 

[angelina_holy]

Kindly check the nameservers are correct at
http://www.dnsreport.com/tools/dnsreport.ch?domain=kesanbena.com
Try login using ip

http://kesanbena.com:2082
for cpanel login

ftp://username@ip address kesanbena.com

for ftp

http://kesanbena.com:2086
for whm

 

[ephlox]

Working

Hi,
I just checked your following given URL. It is working fine. You need to check this thing from another computer.

Regards ,
ePhlox Technologies
http://www.ePhlox.com

Kindly check the nameservers are correct at
http://www.dnsreport.com/tools/dnsreport.ch?domain=kesanbena.com
Try login using ip

http://kesanbena.com:2082
for cpanel login

ftp://username@ip address kesanbena.com

for ftp

http://kesanbena.com:2086
for whm

 

[wahab49]

Its resolved now! thanks everybody for yr kind support.

The issue is resolved, there was an error on my public_html, what was rest by the webhost,


BUT


I discovered that if any user is blocked as me, he/she has to restart the modem as well to renew the IP (dynamic IP), cuz it keeps blocking that particuler IP.

My webhost had reset the account, but I was still not able to connect to anywhere at all.

I rstarted my modem, renewed my IP, and it was just like a magic.

I request to the mods to close this thread as it is resolved.
But I assume this thread should be kept sticky for new users.