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I am totally Lost, Someone help please..!!!

Discussion in 'General Discussion' started by wahab49, Oct 3, 2006.

  1. wahab49

    wahab49 Registered

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    I am very new to cpanel, When I came to the forum, I did try to search but no clue at all about my problem I could find.

    I used cpanel for one time, Since then I`m not able to connect to my cpanel, ftp, or any other thing related to my website.
    the details are as follow.

    www.kesanbena.com

    cpanel:

    http://kesanbena.com/cpanel

    ftp:
    ftp.kesanbena.com

    I tried to use other computers on the same connection as well, but I simply cant access anything.


    Please help me, I just lost........:rolleyes: :eek:


    thanks.

    (sorry for my poor english)
     
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  2. WeMasterz5

    WeMasterz5 Well-Known Member

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    I see your cpanel login when I go to your link, do not see your website or even the root index

    here doc files for cpanel

    http://www.cpanel.net/docs/cpanel/

    and I would suggest contacting your host to make sure your sites been added to there server correctly

    h**p://www.malaysiahoster.com/support/
     
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  3. designeru

    designeru Well-Known Member

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    This is my idea...

    I think the problem is from your local computer. I guess you have a firewall installed on your server and it blocked your access.

    www.kesanbena.com - loads a directory index on my side
    http://kesanbena.com/cpanel - ask for user/pass
    http://kesanbena.com/whm - ask for user/pass
    ftp.kesanbena.com - ask for user/pass

    I think you should contact your host and ask them nicely to flush your firewall, then try again.
     
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  4. angelina_holy

    angelina_holy Well-Known Member

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  5. ephlox

    ephlox Well-Known Member

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  6. wahab49

    wahab49 Registered

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    Its resolved now! thanks everybody for yr kind support.

    The issue is resolved, there was an error on my public_html, what was rest by the webhost,


    BUT


    I discovered that if any user is blocked as me, he/she has to restart the modem as well to renew the IP (dynamic IP), cuz it keeps blocking that particuler IP.

    My webhost had reset the account, but I was still not able to connect to anywhere at all.

    I rstarted my modem, renewed my IP, and it was just like a magic.

    I request to the mods to close this thread as it is resolved.
    But I assume this thread should be kept sticky for new users.
     
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