I am unable to delete some folders on my server through cpanel.

nofools

Registered
Feb 11, 2011
2
0
51
Peshawar, Pakistan
I have a website /http://www.mananatomy.com and I have cPanel installed on my server to control my website. There are some folders on my website which I am unable to delete. What should I do?
 

Cindu

Well-Known Member
Feb 7, 2011
46
0
56
Hello,

It seems the ownership of the directories may be nobody. You either need to ask the host to change the ownership to user or you need to ask them to delete the directories for you.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
38
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
You can see the file permissions and ownership in an FTP client like Filezilla. It should show the user and group who owns the folders or files. If you are seeing 99 or 0 for the user or group for ownership, then you don't own the folder or file to remove it. 99 is nobody and 0 is root.

Also, it could be the file permissions are 000 or lower than allowed to remove the folder or files.