Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

I can not access the domain directly

Discussion in 'General Discussion' started by sunnyton, Mar 27, 2017.

  1. sunnyton

    sunnyton Registered

    Joined:
    Mar 27, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Mexico
    cPanel Access Level:
    Root Administrator
    I can access my site correctly using mod_userdir example: mydomain.com/~myacountdomain

    But if I try to access directly from my domain for example

    Mydomian.com

    Appears
    Default Web Site Page
    SORRY!
    If you are the owner of this website, please contact your hosting provider:
     
    #1 sunnyton, Mar 27, 2017
  2. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    267
    Likes Received:
    20
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    make sure you have correct IP configured in DNS as long httpd.conf , The document root of website should be set to /home/username/public_html

    while browsing the website see if you are getting any errors at /usr/local/apache/logs/error_logs
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Eminds, Mar 28, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You should check to ensure the domain name resolves to the same IP address that's assigned to the account.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Mar 28, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - access domain directly
  1. NMIMS

    Unable to access WHM via domain name

    NMIMS, Oct 9, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    2
    Views:
    43
    Infopro
    Oct 9, 2018
  2. Angel Castro

    I can't access with domain just with IP to WHM

    Angel Castro, Aug 16, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    5
    Views:
    159
    cPanelLauren
    Aug 17, 2018
  3. Benjamin D.

    SOLVED Transfer Tool: Could not update .htaccess (XID) The supplied domain name is invalid.

    Benjamin D., Jul 24, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    175
    cPanelMichael
    Jul 25, 2018
  4. plinet

    Proxy domain 401 Access denied

    plinet, Jul 7, 2018, in forum: EasyApache
    Replies:
    3
    Views:
    153
    cPanelLauren
    Jul 10, 2018
  5. cicklow

    Disable access from subdomains

    cicklow, Jun 7, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    213
    Infopro
    Jun 10, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice