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I can not enter the WHM

Discussion in 'General Discussion' started by kuchogz, Apr 25, 2013.

  1. kuchogz

    kuchogz Registered

    Apr 25, 2013
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    cPanel Access Level:
    Root Administrator
    hi good day to all, well I have a problem hiring a server for days and with CPANEL license thing is to install cpanel on my server correctly but when I start I get in to the that the license is not activated, when actually the license if it is enabled and you check in the application of CPANEL and says that this active, so I did what I was saying in the error that threw me was this picture:


    my server is on centos 6.4 and then from there run this command:


    when I came out I did mistake this message:

    Updating cPanel license .... Done. Update Failed!

    Error Message:

    the license server CPanel Said That your license has been expired.

    then check whether the IPTABLES port 80 is open and so is port 80 on my server is open. as shown in this picture:


    please help with this problem that I can not enter my WHH

    Thank you.
  2. cPanelJared

    cPanelJared Technical Analyst

    Feb 25, 2010
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    Run this command:

    # curl
    That will return an IP address. Copy and paste that IP address into this page:

    License Verification - cPanel Inc.

    It is likely going to show that the license on the IP address is expired. If your hosting provider is supposed to include cPanel with your hosting package, talk to your hosting provider about this. If you want a license directly from cPanel, please contact customer service for help acquiring a valid license.

    You can also submit a ticket at no charge so we can look at this problem directly.
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