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I can send emails but cannot receive in my VPS

Discussion in 'E-mail Discussions' started by ArtimisK, Apr 23, 2016.

  1. ArtimisK

    ArtimisK Registered

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    Hello guys this is my first time posting thread in a cpanel forum I hope you can help me.

    I have a VPS Server hosted on GODADDY but it is not fully managed that's why they do not help me.

    I can send emails with my domain/mail info@domain.net but when I try to send email to info@catun.net It opens an error like this:
    Delivery to the following recipient failed permanently:

    info@domain.net

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain domain.net by [Removed Actual Domain And IP]
    I think I have a problem with MX record with DNS or something or maybe I should setup something in my WHM (VPS) server.

    Its really urgent please help
     
    #1 ArtimisK, Apr 23, 2016
    Last edited by a moderator: Apr 24, 2016
  2. Ameya Barwe

    Ameya Barwe Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you review /var/log/exim_mainlog for this particular message and let us know the output (ensuring you remove actual domain names and IP addresses)? EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    You will only need to post the entries for the specific email as opposed to the entire output from the command. Please ensure you post the output in CODE tags.

    Thank you.
     
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