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I cannot receive email but i can send from all webmail

Discussion in 'E-mail Discussions' started by fachridhzoe, Dec 2, 2013.

  1. fachridhzoe

    fachridhzoe Registered

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    i have a hosting but have many domain.
    now i cannot receive email from only a domain (domain.com), but i can receive + send email from other domain on same hosting (NOT domain.com).

    i try send email to domain domain.com from gmail.
    like this i get error:
    any one can help me??? please

    thank you
     
    #1 fachridhzoe, Dec 2, 2013
    Last edited by a moderator: Dec 3, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Check to ensure the email account exists, and that the domain name is in the following file on your system:

    /etc/localdomains

    Also, search /var/log/exim_mainlog and /var/log/exim_rejectlog for the specific Google address that attempted to send you email to see if there are any specific failure messages. EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    Thank you.
     
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