Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

I cannot send emails from outlook, I can only receive----HELP!

Discussion in 'E-mail Discussion' started by marialamb, Oct 15, 2011.

  1. marialamb

    marialamb Registered

    Oct 15, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Website Owner

    I have 5 differnet accounts on my outlook 2010. Yesterday morning one of them stopped working. It would not send emails, just receive them.

    At the same time my Iphone start haveing issues as well sending and now receiving them too.

    msg form Outlook: Error from the server SMTP. Server respnded 451 please try again....
    msg from Iphone the mail server "" is not responding. veryfy that you have entered the correct account info in mail settings

    When I log in on CPanel I can send messages and it all works good...

    They told me it's about port 25 that they are filtering and I should install port 26 or use ISP

    I have zero clue about this and wondering why all the sudden all this issues....
    :confused: Can I fix this?

    Anyhelp is much appreciated....with baby steps istruction please :)

    THank you

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    Sometimes ISPs will block SMTP access on port 25. You will need to contact your web hosting provider to see if they can enable port 26 or another port for sending email. If they can do that, you can configure your email client to use that alternate port for sending mail.

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice