I can't create new accounts in my WHM

evilmonkey

Member
Apr 28, 2006
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0
151
Okay, this isn't good. I had a user (vlad) who was associated with a domain (tmeet.com). I tried to move stuff from another server onto the vlad account, but they told me the account already existed. So I went to "terminate and account" in the WHM and deleted it. Tried the transfer again, it failed (my other server blocked it). However, the "vlad" account is now in limbo: it says that it exists, I try to terminate it, it tells me that "the unix account vlad does not exist". I try to recreate it, it gives me this error: "Sorry, a DNS entry for tmeet.com already exists, please delete it first (from all servers in the dns cluster)". However, I have no intention of running a DNS server (in fact, I'm not running one). It returns that error each time I try to create a user with the tmeet.com domain. In the meantime, I can't log into the vlad account (cpanel, ftp, etc.)...the only thing that sees it is the WHM. Any thoughts on how to fix this?
 

konrath

Well-Known Member
May 3, 2005
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Brasil
Remove from this user from

/etc/httpd/conf/httpd.conf

/etc/group

/etc/passwd

/var/named/

/etc/named.conf

and try create again.
 

evilmonkey

Member
Apr 28, 2006
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0
151
Okay, at the risk of sounding like a total noob, how can I access these files? This is my dedicated server, however, root access through SSH is "not enabled by default". This is a redhat enterprise server. Is there any way toedit these through WHM? Thanks!
 

evilmonkey

Member
Apr 28, 2006
9
0
151
Alright, I found the problem, it was the stupid named.conf file (which I don't even use). I simply rolled back the changes that were made to it when the account got messed up. Thanks for the hint.
 

konrath

Well-Known Member
May 3, 2005
366
0
166
Brasil
evilmonkey said:
Okay, at the risk of sounding like a total noob, how can I access these files? This is my dedicated server, however, root access through SSH is "not enabled by default". This is a redhat enterprise server. Is there any way toedit these through WHM? Thanks!

You have a dedicated server? If yes then request your root (user and password) to your datacenter

install
http://www.putty.nl/download.html

If you do not know SSH then you pay a professional to help you.
 

evilmonkey

Member
Apr 28, 2006
9
0
151
I know how to SSH (and I'm familiar enough with the Linux shell). Yes, I'm on a dedicated server. Anyway, I got it figured out. Thanks. :)