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I Cant Login to my servers

Discussion in 'General Discussion' started by prexsoccer, Apr 9, 2012.

  1. prexsoccer

    prexsoccer Registered

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    hi,

    I have a problem in which I am not able to log in to my cpanel in my website.
    when I try to access my cpanel the page wont load.
    i think a cPanel block my IP.
    because I made a consecutive wrong password mistake.

    any one has the same problem as mine?
    please help me.

    this is the error i found using globalEscapeFtp
    ERROR:> [4/10/2012 9:25:44 AM] Can't read from control socket. Socket error = #10054.


    thank you so much.
     
    #1 prexsoccer, Apr 9, 2012
    Last edited: Apr 9, 2012
  2. whmcpuser

    whmcpuser Member

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    If you are running a VPS and this cpanel account is part of your VPS, you can log into your whm and flush the cphulk database.

    If not, just contact your provider so they can unblock you (if the error is really from you being blocked by your IP).

    You could also have a friend with a different IP try to access the page to see if it can be accessed (or try to refresh/renew your IP with your ISP and try again).

    I was blocked from getting into my whm once, I had no idea that I was blocked, my browser only returned 'page not found'. It took tech support 12hrs to figured out that my IP was blocked.
     
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