alixan

Member
Feb 21, 2008
5
0
51
Hi. I have a problem. When I wrote in address my web-page url with www.***.com he said “ Error. Could not locate remote server.” It said Opera… But when I wrote ***.com (without www) --- he open url. I have DNS server on www.***.net, (*** --- same name). When I wrote www.***.net or ***.net --- he always open url
Why I can’t open www.***.com?
It's interesting, bacause all other hosts on my server open excellent with and without www


Sorry for my English. Thanks.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
13
313
Houston, TX
cPanel Access Level
Root Administrator
Hi. I have a problem. When I wrote in address my web-page url with www.***.com he said “ Error. Could not locate remote server.” It said Opera… But when I wrote ***.com (without www) --- he open url. I have DNS server on www.***.net, (*** --- same name). When I wrote www.***.net or ***.net --- he always open url
Why I can’t open www.***.com?
It's interesting, bacause all other hosts on my server open excellent with and without www


Sorry for my English. Thanks.
Sounds like a local DNS issue, but check this from a completely different machine to be sure. Perhaps flush your local DNS cache as well as your browser cache.
 

alixan

Member
Feb 21, 2008
5
0
51
Sounds like a local DNS issue, but check this from a completely different machine to be sure. Perhaps flush your local DNS cache as well as your browser cache.

Sorry, i'm begginer...
What do you mean by that, when said "local DNS"?Did you mean --- DNS on web-server?
How can i clean DNS cache?

Thanks beforehand
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
Sorry, i'm begginer...
What do you mean by that, when said "local DNS"?Did you mean --- DNS on web-server?
How can i clean DNS cache?

Thanks beforehand
You can flush DNS on Linux server using below command:

/etc/rc.d/init.d/nscd restart

Also, please make sure that there is a Cname entry exists for www record in your domain’s DNS zone. It should be like below:

www cname domain name