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I can't remove permanent redirects in cPanel Redirects

Discussion in 'General Discussion' started by zpnd, Jul 19, 2008.

  1. zpnd

    zpnd Registered

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    Hi,

    There are a lot of permanent redirects in one of my customer's server. I tried to remove them through clicking the remove button but although it gave a "deleted" message, it failed to do so..

    I click YES and i got the message below.

    But redirect define is still there.

    What should i do ? I can access to server via SSH. So may be i can handle with this just editing some file(s) ?
     
    #1 zpnd, Jul 19, 2008
  2. madaboutlinux

    madaboutlinux Well-Known Member

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    Yes, you can remove the redirects via SSH. Login to server and cd to directory /home/<user>/public_html/ directory and you will see the redirects in .htaccess files.
    where, <user> is the actual username of the account.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 madaboutlinux, Jul 19, 2008
  3. zpnd

    zpnd Registered

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    ok, found it.

    thanks =)
     
    #3 zpnd, Jul 19, 2008
    Last edited: Jul 19, 2008
  4. rligg

    rligg Well-Known Member

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    Is this a bug? I have the same problem.
     
    #4 rligg, May 19, 2009
  5. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    What cPanel version are you using? I was not able to reproduce this issue.
     
    #5 DaveUsedToWorkHere, May 19, 2009
  6. rligg

    rligg Well-Known Member

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    latest stable.
     
    #6 rligg, May 19, 2009
  7. PlatinumServerM

    PlatinumServerM Well-Known Member PartnerNOC

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    I don't see that problem either. Check the permissions on the files, that may be the issue.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 PlatinumServerM, May 19, 2009
  8. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    Yes, I've done a bunch of testing and this doesn't appear to be an issue. Is the user over their disk quota by chance? If so, we won't write the .htaccess file for fear of corruption.
     
    #8 DaveUsedToWorkHere, May 20, 2009
  9. mehdi@canaca.co

    mehdi@canaca.co Registered PartnerNOC

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    I have the same problem and .htaccess file under /public_html is empty. The mentioned redirect is like:

    ALL /google.html Google permanent

    And the cPanel version is:
    cPanel 11.24.4-R36167 - WHM 11.24.2 - X 3.9

    Any clue?
     
    #9 mehdi@canaca.co, Jun 3, 2009
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