I can't see my subdomain folder

vitor30221771

Member
Nov 3, 2022
11
1
3
Curitiba PR
cPanel Access Level
Website Owner
I have subdomains, builded by a folder. For example: www.genericsite.com = public_html/genericsite/
The problem is: The directory is empty, but a working website exist, so the files are in somewhere.

I use the command:
awk -F"[:= ]" '/mydomain.com/{print $1,$11}' /etc/userdatadomains | column -t

But I got this following error:
1667518603421.png
I see my cpanel users and my user has all priveleges:
1667518715419.png

Maybe there is another user who owns the cpanel domains? Or it is something I can solve by command line, giving the right permissions? Appreciate
any help ;).
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,499
1,971
363
cPanel Access Level
Root Administrator
Hey there! If you only have access to the cPanel account, you won't have many command line tools that will help in this situation.

If you go to cPanel >> Domains you will see a list of all the domains on that particular account. That page will also display the entire document root for the domain, which should give you the information you are looking for.