I cant send any email but i can receive.

victorcosta

Member
Feb 21, 2013
7
0
1
cPanel Access Level
Root Administrator
Hello,

I already changed the exim port from 25 to 587.

Below is the Delivering Message to an email from google.

LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1U8Z31-0004Uv-Cu
delivering 1U8Z31-0004Uv-Cu
Connecting to aspmx.l.google.com [2607:f8b0:4002:c04::1b]:25 ... failed: Network is unreachable
LOG: MAIN
aspmx.l.google.com [2607:f8b0:4002:c04::1b] Network is unreachable
Connecting to aspmx.l.google.com [74.125.137.27]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
aspmx.l.google.com [74.125.137.27] Connection timed out
Connecting to alt2.aspmx.l.google.com [2a00:1450:400c:c00::1b]:25 ... failed: Network is unreachable
LOG: MAIN
alt2.aspmx.l.google.com [2a00:1450:400c:c00::1b] Network is unreachable
Connecting to alt1.aspmx.l.google.com [2607:f8b0:400c:c01::1a]:25 ... failed: Network is unreachable
LOG: MAIN
alt1.aspmx.l.google.com [2607:f8b0:400c:c01::1a] Network is unreachable
Connecting to alt2.aspmx.l.google.com [173.194.78.27]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt2.aspmx.l.google.com [173.194.78.27] Connection timed out
Connecting to alt1.aspmx.l.google.com [173.194.75.26]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt1.aspmx.l.google.com [173.194.75.26] Connection timed out
Connecting to aspmx4.googlemail.com [2a00:1450:4013:c00::1b]:25 ... failed: Network is unreachable
LOG: MAIN
aspmx4.googlemail.com [2a00:1450:4013:c00::1b] Network is unreachable
I dont know what to do or what to change. A littler help will be amazing.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,233
363
cPanel Access Level
DataCenter Provider
Twitter
Hello :)

You can access your server via SSH and try connecting to remote servers over port 25. EX:

Code:
# telnet alt1.aspmx.l.google.com 25
Try a couple of different remote mail servers and see if the connection attempts fail. If they do, it means your hosting provider could be blocking outbound connections over port 25. Contact them to see if they can allow it.

Thank you.
 

victorcosta

Member
Feb 21, 2013
7
0
1
cPanel Access Level
Root Administrator
Hello,

Its all blocked.
They said I can't use anymore this port 25 and must change to the port 587. Also they said I must use this gateways to send emails with my server host cloud. “cloud-smtp.whservidor.com”.

Now its getting pretty confusing what I should change? I already add a second "587" port in exim but still not sending any mails just receiving and seems to still sending it using the port 25 .
 

quietFinn

Well-Known Member
Feb 4, 2006
1,066
31
178
Finland
cPanel Access Level
Root Administrator
Hello,

Its all blocked.
They said I can't use anymore this port 25 and must change to the port 587. Also they said I must use this gateways to send emails with my server host cloud. “cloud-smtp.whservidor.com”.

Now its getting pretty confusing what I should change? I already add a second "587" port in exim but still not sending any mails just receiving and seems to still sending it using the port 25 .
I suppose "they" means your provider.
In that case I'd also suppose that they provide instructions how to configure Exim to send through their gateway servers. It does not mean only changing the port Exim is using to send.
 

victorcosta

Member
Feb 21, 2013
7
0
1
cPanel Access Level
Root Administrator