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i can't sent my emails

Discussion in 'E-mail Discussion' started by dawidus, Jun 19, 2014.

  1. dawidus

    dawidus Registered

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    Hello!
    I have problem, when i send the emails sometime i can't and mail delivery system return me that. Could you tell me
    how can i fix that problem?

    Thanks!
    Code:
    From: Mail Delivery System
    Sent: Thursday, June 19, 2014 9:31 AM
    To: [email]info@domain[/email]
    Subject: Mail delivery failed: returning message to sender
     
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      [email]info@domain[/email]
        SMTP error from remote mail server after MAIL FROM:<info@motoexpert.de> SIZE=10395108:
        host mail.domain.com[213.133.104.87]: 550 Please use a fully-qualified domain name for HELO/EHLO
     
    #1 dawidus, Jun 19, 2014
    Last edited by a moderator: Jun 19, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello :)

    The message looks to have failed due to the following error message:

    Is the hostname of your server a fully-qualified domain name (e.g. server.domain.com)? Is "/etc/mailhelo" populated with any entries?

    Thank you.
     
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  3. dawidus

    dawidus Registered

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    I do not have "/etc/mailhelo" in my server..:D

    Another error:


    Code:
    -----Ursprüngliche Nachricht----- From: Mail Delivery System
    Sent: Wednesday, June 25, 2014 10:52 AM
    To: post@motoexpert.de
    Subject: Mail delivery failed: returning message to sender
    
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
    p.doroba@wp.pl
    retry time not reached for any host after a long failure period
    
    ------ This is a copy of the message, including all the headers. ------
    ------ The body of the message is 458082 characters long; only the first
    ------ 106496 or so are included here.
    
    Return-path: <post@motoexpert.de>
    Received: from p4fed2c3a.dip0.t-ipconnect.de ([79.237.44.58]:50552 helo=HeinzPC)
    by vps46288 with esmtpa (Exim 4.82)
    (envelope-from <post@motoexpert.de>)
    id 1Wziw8-0006ng-7e; Wed, 25 Jun 2014 10:52:13 +0200
    Message-ID: <9DB5E9684D904D5EBF1D8F7BFE6E8B6A@HeinzPC>
    From: <post@motoexpert.de>
    To: <p.doroba@wp.pl>
    Subject: =?UTF-8?Q?Fw:_Dot._Zlecenia_kalkulacji_kos?=
    =?UTF-8?Q?zt=C3=B3w_naprawy_pojazdu?=
    Date: Wed, 25 Jun 2014 10:52:06 +0200
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_NextPart_000_00C1_01CF9063.813219A0"
    X-Priority: 1
    X-MSMail-Priority: High
    Importance: High
    X-Mailer: Microsoft Windows Live Mail 15.4.3555.308
    Disposition-Notification-To: <post@motoexpert.de>
    X-MimeOLE: Produced By Microsoft MimeOLE V15.4.3555.308
    X-Antivirus: avast! (VPS 140624-0, 24.06.2014), Outbound message
    X-Antivirus-Status: Clean
    
    Dies ist eine mehrteilige Nachricht im MIME-Format.
    
    ------=_NextPart_000_00C1_01CF9063.813219A0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_001_00C2_01CF9063.813240B0"
    
    
    ------=_NextPart_001_00C2_01CF9063.813240B0
    Content-Type: text/plain;
    charset="UTF-8"
    Content-Transfer-Encoding: quoted-printable
    
    
    
    From: post@motoexpert.de
    Sent: Tuesday, June 24, 2014 10:19 AM
    To: p.doroba@wp.pl
    Subject: Dot. Zlecenia kalkulacji koszt=C3=B3w naprawy pojazdu
    
    Witam,
    W za=C5=82=C4=85czeniu przesy=C5=82amy formularz dot. zlecenia kalkulacji k=
    oszt=C3=B3w naprawy pojazdu. Prosimy o wype=C5=82nienie dokumentu i odes=C5=
    =82anie go faksem lub mailem na nasz adres.
    
    Z powa=C5=BCaniem
    MOTOEXPERT e.K.
    Tel. +49 (0) 911 990 4461
    Fax +49 (0) 911 9646 388
    
    ---
    Ta wiadomo=C5=9B=C4=87 e-mail jest wolna od wirus=C3=B3w i z=C5=82o=C5=9Bli=
    wego oprogramowania, poniewa=C5=BC ochrona avast! Antivirus jest aktywna.
    AVAST 2014 | Download Free Antivirus Software for Virus Protection
    
    ------=_NextPart_001_00C2_01CF9063.813240B0
    Content-Type: text/html;
    charset="UTF-8"
    Content-Transfer-Encoding: quoted-printable
    
    <HTML><HEAD></HEAD>
    <BODY dir=3Dltr>
    <DIV dir=3Dltr>
    <DIV style=3D"FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt">
    <DIV>&nbsp;</DIV>
    <DIV
    style=3D"FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR=
    : #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none">
    <DIV style=3D"FONT: 10pt tahoma">
    <DIV>&nbsp;</DIV>
    <DIV style=3D"BACKGROUND: #f5f5f5">
    <DIV style=3D"font-color: black"><B>From:</B> <A title=3Dpost@motoexpert.de=
    
    href=3D"mailtoost@motoexpert.de">post@motoexpert.de</A> </DIV>
    <DIV><B>Sent:</B> Tuesday, June 24, 2014 10:19 AM</DIV>
    <DIV><B>To:</B> <A title=3Dp.doroba@wp.pl
    href=3D"mailto.doroba@wp.pl">p.doroba@wp.pl</A> </DIV>
    <DIV><B>Subject:</B> Dot. Zlecenia kalkulacji koszt=C3=B3w naprawy
    pojazdu</DIV></DIV></DIV>
    <DIV>&nbsp;</DIV></DIV>
    <DIV
    style=3D"FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR=
    : #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none">
    <DIV dir=3Dltr>
    <DIV style=3D"FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt">
    <DIV style=3D"WORD-WRAP: break-word">Witam,</DIV>
    <DIV style=3D"WORD-WRAP: break-word">W za=C5=82=C4=85czeniu przesy=C5=82amy=
    formularz dot.
    zlecenia kalkulacji koszt=C3=B3w naprawy pojazdu. Prosimy o wype=C5=82nieni=
    e dokumentu i
    odes=C5=82anie go faksem lub mailem na nasz adres.</DIV>
    <DIV style=3D"WORD-WRAP: break-word">&nbsp;</DIV>
    <DIV style=3D"WORD-WRAP: break-word">Z powa=C5=BCaniem</DIV>
    <DIV style=3D"WORD-WRAP: break-word">MOTOEXPERT e.K.</DIV>
    <DIV style=3D"WORD-WRAP: break-word">Tel. +49 (0) 911 990 4461</DIV>
    <DIV style=3D"WORD-WRAP: break-word">Fax +49 (0) 911 9646 388</DIV>
    <DIV
    style=3D"FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt"></DIV></D=
    IV></DIV></DIV></DIV></DIV>
    <br /><br />
    <hr style=3D'border:none; color:#909090; background-color:#B0B0B0; height: =
    1px; width: 99%;' />
    <table style=3D'border-collapse:collapse;border:none;'>
    <tr>
    <td style=3D'border:none;padding:0px 15px 0px 8px'>
    <a href=3D"http://www.avast.com/">
    <img border=3D0 src=3D"http://static.avast.com/emails/avast-mail-stamp.=
    png" />
    </a>
    </td>
    <td>
    <p style=3D'color:#3d4d5a; font-family:"Calibri","Verdana","Arial","Helv=
    etica"; font-size:12pt;'>
    Ta wiadomo=C5=9B=C4=87 e-mail jest wolna od wirus=C3=B3w i z=C5=82o=C5=
    =9Bliwego oprogramowania, poniewa=C5=BC ochrona <a href=3D"http://www.avast=
    =2Ecom/">avast! Antivirus</a> jest aktywna.
    </p>
    </td>
    </tr>
    </table>
    <br />
    </BODY></HTML>
    
    ------=_NextPart_001_00C2_01CF9063.813240B0--
    
    ------=_NextPart_000_00C1_01CF9063.813219A0
    Content-Type: application/pdf;
    name="ZLECENIE - Reparaturkalkulation.pdf"
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment;
    filename="ZLECENIE - Reparaturkalkulation.pdf"
    
    JVBERi0xLjUNCiW1tbW1DQoxIDAgb2JqDQo8PC9UeXBlL0NhdGFsb2cvUGFnZXMgMiAwIFIvTGFu
    ZyhkZS1ERSkgL1N0cnVjdFRyZWVSb290IDM2IDAgUi9NYXJrSW5mbzw8L01hcmtlZCB0cnVlPj4+
    Pg0KZW5kb2JqDQoyIDAgb2JqDQo8PC9UeXBlL1BhZ2VzL0NvdW50IDEvS2lkc1sgMyAwIFJdID4+
    DQplbmRvYmoNCjMgMCBvYmoNCjw8L1R5cGUvUGFnZS9QYXJlbnQgMiAwIFIvUmVzb3VyY2VzPDwv
    Rm9udDw8L0YxIDUgMCBSL0YyIDkgMCBSL0YzIDExIDAgUi9GNCAxMyAwIFIvRjUgMTUgMCBSL0Y2 
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
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    Twitter:
    Is the hostname of your server a fully-qualified domain name (e.g. server.domain.com)?

    Thank you.
     
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  5. SS-Maddy

    SS-Maddy Well-Known Member

    Joined:
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    Make sure that the mail server has a FQDN as mentioned by Michael. Also set proper rDNS records too to avoid any furtuere issues.
     
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