i can't sent my emails

dawidus

Registered
Jun 19, 2014
2
0
1
cPanel Access Level
Root Administrator
Hello!
I have problem, when i send the emails sometime i can't and mail delivery system return me that. Could you tell me
how can i fix that problem?

Thanks!
Code:
From: Mail Delivery System
Sent: Thursday, June 19, 2014 9:31 AM
To: [email][email protected][/email]
Subject: Mail delivery failed: returning message to sender
 
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  [email][email protected][/email]
    SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=10395108:
    host mail.domain.com[213.133.104.87]: 550 Please use a fully-qualified domain name for HELO/EHLO
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Hello :)

The message looks to have failed due to the following error message:

550 Please use a fully-qualified domain name for HELO/EHLO
Is the hostname of your server a fully-qualified domain name (e.g. server.domain.com)? Is "/etc/mailhelo" populated with any entries?

Thank you.
 

dawidus

Registered
Jun 19, 2014
2
0
1
cPanel Access Level
Root Administrator
I do not have "/etc/mailhelo" in my server..:D

Another error:


Code:
-----Ursprüngliche Nachricht----- From: Mail Delivery System
Sent: Wednesday, June 25, 2014 10:52 AM
To: [email protected]
Subject: Mail delivery failed: returning message to sender

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
retry time not reached for any host after a long failure period

------ This is a copy of the message, including all the headers. ------
------ The body of the message is 458082 characters long; only the first
------ 106496 or so are included here.

Return-path: <[email protected]>
Received: from p4fed2c3a.dip0.t-ipconnect.de ([79.237.44.58]:50552 helo=HeinzPC)
by vps46288 with esmtpa (Exim 4.82)
(envelope-from <[email protected]>)
id 1Wziw8-0006ng-7e; Wed, 25 Jun 2014 10:52:13 +0200
Message-ID: <[email protected]>
From: <[email protected]>
To: <[email protected]>
Subject: =?UTF-8?Q?Fw:_Dot._Zlecenia_kalkulacji_kos?=
=?UTF-8?Q?zt=C3=B3w_naprawy_pojazdu?=
Date: Wed, 25 Jun 2014 10:52:06 +0200
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_00C1_01CF9063.813219A0"
X-Priority: 1
X-MSMail-Priority: High
Importance: High
X-Mailer: Microsoft Windows Live Mail 15.4.3555.308
Disposition-Notification-To: <[email protected]>
X-MimeOLE: Produced By Microsoft MimeOLE V15.4.3555.308
X-Antivirus: avast! (VPS 140624-0, 24.06.2014), Outbound message
X-Antivirus-Status: Clean

Dies ist eine mehrteilige Nachricht im MIME-Format.

------=_NextPart_000_00C1_01CF9063.813219A0
Content-Type: multipart/alternative;
boundary="----=_NextPart_001_00C2_01CF9063.813240B0"


------=_NextPart_001_00C2_01CF9063.813240B0
Content-Type: text/plain;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable



From: [email protected]
Sent: Tuesday, June 24, 2014 10:19 AM
To: [email protected]
Subject: Dot. Zlecenia kalkulacji koszt=C3=B3w naprawy pojazdu

Witam,
W za=C5=82=C4=85czeniu przesy=C5=82amy formularz dot. zlecenia kalkulacji k=
oszt=C3=B3w naprawy pojazdu. Prosimy o wype=C5=82nienie dokumentu i odes=C5=
=82anie go faksem lub mailem na nasz adres.

Z powa=C5=BCaniem
MOTOEXPERT e.K.
Tel. +49 (0) 911 990 4461
Fax +49 (0) 911 9646 388

---
Ta wiadomo=C5=9B=C4=87 e-mail jest wolna od wirus=C3=B3w i z=C5=82o=C5=9Bli=
wego oprogramowania, poniewa=C5=BC ochrona avast! Antivirus jest aktywna.
AVAST 2014 | Download Free Antivirus Software for Virus Protection

------=_NextPart_001_00C2_01CF9063.813240B0
Content-Type: text/html;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<HTML><HEAD></HEAD>
<BODY dir=3Dltr>
<DIV dir=3Dltr>
<DIV style=3D"FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt">
<DIV>&nbsp;</DIV>
<DIV
style=3D"FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR=
: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none">
<DIV style=3D"FONT: 10pt tahoma">
<DIV>&nbsp;</DIV>
<DIV style=3D"BACKGROUND: #f5f5f5">
<DIV style=3D"font-color: black"><B>From:</B> <A [email protected]=

href=3D"[email protected]">[email protected]</A> </DIV>
<DIV><B>Sent:</B> Tuesday, June 24, 2014 10:19 AM</DIV>
<DIV><B>To:</B> <A [email protected]
href=3D"[email protected]">[email protected]</A> </DIV>
<DIV><B>Subject:</B> Dot. Zlecenia kalkulacji koszt=C3=B3w naprawy
pojazdu</DIV></DIV></DIV>
<DIV>&nbsp;</DIV></DIV>
<DIV
style=3D"FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR=
: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none">
<DIV dir=3Dltr>
<DIV style=3D"FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt">
<DIV style=3D"WORD-WRAP: break-word">Witam,</DIV>
<DIV style=3D"WORD-WRAP: break-word">W za=C5=82=C4=85czeniu przesy=C5=82amy=
formularz dot.
zlecenia kalkulacji koszt=C3=B3w naprawy pojazdu. Prosimy o wype=C5=82nieni=
e dokumentu i
odes=C5=82anie go faksem lub mailem na nasz adres.</DIV>
<DIV style=3D"WORD-WRAP: break-word">&nbsp;</DIV>
<DIV style=3D"WORD-WRAP: break-word">Z powa=C5=BCaniem</DIV>
<DIV style=3D"WORD-WRAP: break-word">MOTOEXPERT e.K.</DIV>
<DIV style=3D"WORD-WRAP: break-word">Tel. +49 (0) 911 990 4461</DIV>
<DIV style=3D"WORD-WRAP: break-word">Fax +49 (0) 911 9646 388</DIV>
<DIV
style=3D"FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt"></DIV></D=
IV></DIV></DIV></DIV></DIV>
<br /><br />
<hr style=3D'border:none; color:#909090; background-color:#B0B0B0; height: =
1px; width: 99%;' />
<table style=3D'border-collapse:collapse;border:none;'>
<tr>
<td style=3D'border:none;padding:0px 15px 0px 8px'>
<a href=3D"http://www.avast.com/">
<img border=3D0 src=3D"http://static.avast.com/emails/avast-mail-stamp.=
png" />
</a>
</td>
<td>
<p style=3D'color:#3d4d5a; font-family:"Calibri","Verdana","Arial","Helv=
etica"; font-size:12pt;'>
Ta wiadomo=C5=9B=C4=87 e-mail jest wolna od wirus=C3=B3w i z=C5=82o=C5=
=9Bliwego oprogramowania, poniewa=C5=BC ochrona <a href=3D"http://www.avast=
=2Ecom/">avast! Antivirus</a> jest aktywna.
</p>
</td>
</tr>
</table>
<br />
</BODY></HTML>

------=_NextPart_001_00C2_01CF9063.813240B0--

------=_NextPart_000_00C1_01CF9063.813219A0
Content-Type: application/pdf;
name="ZLECENIE - Reparaturkalkulation.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="ZLECENIE - Reparaturkalkulation.pdf"

JVBERi0xLjUNCiW1tbW1DQoxIDAgb2JqDQo8PC9UeXBlL0NhdGFsb2cvUGFnZXMgMiAwIFIvTGFu
ZyhkZS1ERSkgL1N0cnVjdFRyZWVSb290IDM2IDAgUi9NYXJrSW5mbzw8L01hcmtlZCB0cnVlPj4+
Pg0KZW5kb2JqDQoyIDAgb2JqDQo8PC9UeXBlL1BhZ2VzL0NvdW50IDEvS2lkc1sgMyAwIFJdID4+
DQplbmRvYmoNCjMgMCBvYmoNCjw8L1R5cGUvUGFnZS9QYXJlbnQgMiAwIFIvUmVzb3VyY2VzPDwv
Rm9udDw8L0YxIDUgMCBSL0YyIDkgMCBSL0YzIDExIDAgUi9GNCAxMyAwIFIvRjUgMTUgMCBSL0Y2
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Is the hostname of your server a fully-qualified domain name (e.g. server.domain.com)?

Thank you.
 

SS-Maddy

Well-Known Member
Mar 28, 2009
130
18
68
cPanel Access Level
Root Administrator
Make sure that the mail server has a FQDN as mentioned by Michael. Also set proper rDNS records too to avoid any furtuere issues.