I did not receive notification via email when create a new Account

nakamura00

Active Member
Sep 3, 2007
29
0
51
Hi,

When I create a new Account on WHM, Email not alert.

It' show this error message

"Notification => [email protected] via EMAIL [level => 3] sendmail: Cannot lookup callers gid"

So, I did not receive notification via email.

How I can reselove this problem ?

Thanks
 

nakamura00

Active Member
Sep 3, 2007
29
0
51
I'm check my email it working properly.

I try to change email to another but it does not working.
 

Deepika

Registered
Jul 23, 2010
4
0
51
Make sure email address should be listed in :
1. Main >> Server Configuration >> Basic cPanel/WHM Setup
Server Contact E-Mail Address : [email protected]
2. Change system email preferences (All 3 fields)
 

nakamura00

Active Member
Sep 3, 2007
29
0
51
Make sure email address should be listed in :
1. Main >> Server Configuration >> Basic cPanel/WHM Setup
Server Contact E-Mail Address : [email protected]
2. Change system email preferences (All 3 fields)
Server Contact E-Mail Address is right.

Before this problem I ever got email alert normally but I don't know why it have problem.
 

nakamura00

Active Member
Sep 3, 2007
29
0
51
The problem has been resolved.

I do this step

- Update CP
/scripts/upcp

- restart CP
service cpanel restart

- restart apache
service httpd restart

Thanks all for suggestions to help and encouraging forward ;-)
 
Last edited: