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I found the spam boxes

Discussion in 'General Discussion' started by leftofcentre, Jul 24, 2003.

  1. leftofcentre

    leftofcentre Member

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    for everyone who wonders where the hell all the spam goes to once you turn on the spam boxes here is the answer:

    -Turn on hordemail
    -Then from cpanel, go into webmail
    -Login to horde using the ftp username and password
    -In the top right go to the folders/messages drop down menu
    -It should list all the email accounts for that domain, under each is a folder called spam, select this, this is where the spam is hiding.

    Now i think its ridiculous that cpanel puts in features and does not bother telling its customers how they work or how to use them. If someone from cpanel is reading this, remember guys it is not opensource, we are paying you good money for the system and want some decent customer service.

    Now the question i have is does this spam mail just mount up in these folders? How the hell do you delete it? Can you set the spam mail to be deleted after a certain period?

    Someone put us out of our missery, and tell us the answer...

    Brian

    cPanel.net Support Ticket Number:
     
  2. Chelp2

    Chelp2 Active Member

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    Sounds like a good question.

    I would love to know the answer because some accounts get over a hundread spam emails per day.

    cPanel.net Support Ticket Number:
     
  3. NeutralGold

    NeutralGold Well-Known Member

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    lol They did tell us, It also tells us which email script to use to access the boxes, its just a little difficult to figure out for some people.. Well, most people anyways lol..

    cPanel.net Support Ticket Number:
     
  4. leftofcentre

    leftofcentre Member

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    This is another thing that annoys the hell out of me, smart alexs who reply to posts but who do not tell you the answer. What you don't know, well i'm not going to tell you either! Very useful.

    Brian

    cPanel.net Support Ticket Number:
     
  5. Chelp2

    Chelp2 Active Member

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    leftofcentre I fully agree.

    I just couldn't waste the time. But you are so right. If you aren't going to help, then stay out of the topic thread.

    People come here for help not smart remarks. leftofcentre you summed it up really well.

    Thanks.

    cPanel.net Support Ticket Number:
     
  6. NeutralGold

    NeutralGold Well-Known Member

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    What the hell, I was in no way being a smart ass, I was just pointing out the simple fact that you are so very wrong by stating that "They did not tell us". I think you need to get your shit strait, the both of you!! You made an incorrect remark. I was simply pointing that out. How does that make me a smart ass? Excuse the hell out of me for even posting in the first place.

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  7. NeutralGold

    NeutralGold Well-Known Member

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    BTW.. You treat the folder just like any other folder!

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  8. leftofcentre

    leftofcentre Member

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    Tell me where are the instructions on from cpanel on how to work with spam boxes?

    I am more than happy to apologise if i am in the wrong, but there is loads of posts on this forum from people all asking the same question, so i am not the only one who is having these problems.

    Brian

    cPanel.net Support Ticket Number:
     
  9. Chelp2

    Chelp2 Active Member

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    Hey thought you were just being unhelpful.

    Sorry if i was wrong. It just sounded like you were saying some people know what they are doing and some people don't. (That's the way it came across.)


    NeutralGold..
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    #9 Chelp2, Jul 24, 2003
    Last edited: Jul 24, 2003
  10. goodmove

    goodmove Well-Known Member

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    Which email scripts is that? Please tell us so we all know about it. ;)
     
  11. NeutralGold

    NeutralGold Well-Known Member

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    look guys, all I'm saying is when you turn on spam boxes, it says that you have to use imap to view them, its not that difficult, its confusing as hell to begin with but, if you do infact have spam coming in, it will create a spam box that you can "mount" in your folder list, it will not create untill spam comes in, from what I saw to say the least.. And basically you treat it just like any other folder...

    cPanel.net Support Ticket Number:
     
  12. leftofcentre

    leftofcentre Member

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    I was thinking that. Where cpanel sniffing something the day they came up with this system? Say you have 20 accounts on a site they expect you manually delete all the spam from each account every few days??

    I think a more sensible approach is to the E-mail Filtering option under email in cpanel. Set all the spam mail to be directed to a new email account you setup just to store spam.

    Brian

    cPanel.net Support Ticket Number:
     
  13. goodmove

    goodmove Well-Known Member

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    You can redirect spam to an email account by setting it in Add Email Filter page.
     
  14. floridaguy

    floridaguy Member

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    I've done everything in just about every post and still don't have the boxes.

    You know, if it's a file that horde can see, then I should also be able to see it via ssh, but by no means can I see anything to do w/ the spam boxes.

    Oh well.

    By the way, I've had the spam box feature turned on for about a week and get almost no spam.....just can't find the stinkin' box that it's going into.

    cPanel.net Support Ticket Number: still not there
     
  15. web12

    web12 Well-Known Member

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    It looks like your prayers have been answered :)

    From the Cpanel ChangeLog:
    cPanel.net Support Ticket Number:
     
  16. mmkassem

    mmkassem Well-Known Member

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    Location:
    Egypt
    The spambox is a normal folder like the inbox. You can find it in:
    /home/USERNAME/mail
    that's for the main account

    You can easily type:
    locate spam |more
    and you will see them all with some extra files.

    cPanel.net Support Ticket Number:
     
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