Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

I get an Error in Jail shell

Discussion in 'General Discussion' started by Abizer, Sep 6, 2003.

  1. Abizer

    Abizer Registered

    Aug 10, 2003
    Likes Received:
    Trophy Points:
    nasik india

    Please some one help me regarding this problem,
    I have enabled jailshell for a client and i am getting this error

    Host was not found in preinstalled "Known_hosts" file Continue anyway?

    and there are two option a yes and no when i click on yes it askes me for the password and then the same error again the yes and then it gives me an Permission denied.

    So am i doing any thing wrong, please help me.

    Thanks for this great forum Cpanel
    :cool: Support Ticket Number:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. mickeymouse

    mickeymouse Well-Known Member

    Sep 16, 2003
    Likes Received:
    Trophy Points:
    Dear Abizer,

    The link provides the steps used to access ssh access when you encounter this error message.

    As the host was not found in the known_hosts(it will be under /home/.ssh directory) file you are getting this error.
    You have to add your key to the known_hosts file an detailed tutorial for this is provided in the following link,

    Regards, Support Ticket Number:

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice