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I have a problem with "creating account"

Discussion in 'General Discussion' started by tomescu, Dec 6, 2014.

  1. tomescu

    tomescu Member

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    problem.png

    I think that the image say everything. The process it block there

    Please help me...
     
  2. mageshm

    mageshm Well-Known Member

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    @tomescu,

    Pls verify the log for more information.

    # nano /var/cpanel/accounting.log
     
  3. tomescu

    tomescu Member

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    (i have censured some info)


    nothing about this account (and it's still loading)
     
    #3 tomescu, Dec 6, 2014
    Last edited: Dec 6, 2014
  4. 24x7server

    24x7server Well-Known Member

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    Hello,

    Are you getting any logs in /usr/local/cpanel/logs/error_log file ?
     
  5. tomescu

    tomescu Member

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    Just this...
     
  6. cPanelPeter

    cPanelPeter Technical Analyst III
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    Twitter:
    Hello,

    Please open a support ticket using the link in my signature. We'll investigate this for you as quickly as possible. Please post the ticket number here so we can update this thread accordingly.
     
  7. tomescu

    tomescu Member

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    Now, I can´t acces the E'mail, because I can´t create that account, and my E'mail was on that account.


    Your Request id is: 5792491.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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