Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

I have a problem with "creating account"

Discussion in 'General Discussion' started by tomescu, Dec 6, 2014.

  1. tomescu

    tomescu Member

    Joined:
    Apr 11, 2014
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Satu Mare / Romania
    cPanel Access Level:
    Root Administrator
    problem.png

    I think that the image say everything. The process it block there

    Please help me...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. mageshm

    mageshm Well-Known Member

    Joined:
    Apr 17, 2014
    Messages:
    90
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Chennai, INDIA
    cPanel Access Level:
    DataCenter Provider
    @tomescu,

    Pls verify the log for more information.

    # nano /var/cpanel/accounting.log
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. tomescu

    tomescu Member

    Joined:
    Apr 11, 2014
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Satu Mare / Romania
    cPanel Access Level:
    Root Administrator
    (i have censured some info)


    nothing about this account (and it's still loading)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 tomescu, Dec 6, 2014
    Last edited: Dec 6, 2014
  4. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,872
    Likes Received:
    89
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    Are you getting any logs in /usr/local/cpanel/logs/error_log file ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. tomescu

    tomescu Member

    Joined:
    Apr 11, 2014
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Satu Mare / Romania
    cPanel Access Level:
    Root Administrator
    Just this...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

    Joined:
    Sep 23, 2013
    Messages:
    575
    Likes Received:
    20
    Trophy Points:
    143
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please open a support ticket using the link in my signature. We'll investigate this for you as quickly as possible. Please post the ticket number here so we can update this thread accordingly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. tomescu

    tomescu Member

    Joined:
    Apr 11, 2014
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Satu Mare / Romania
    cPanel Access Level:
    Root Administrator
    Now, I can´t acces the E'mail, because I can´t create that account, and my E'mail was on that account.


    Your Request id is: 5792491.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    To update, the issue was resolved after the user increased the QUOTAUGIDLIMIT value for their VPS from the VPS hardware node.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice