I have restricted "Sending Outgoing Email" but the mail account can still send mail to other mail accounts on same server

Operating System & Version
CENTOS 7.7 kvm
cPanel & WHM Version
86.0.18

Gino Viroli

Well-Known Member
Oct 2, 2007
97
10
58
cPanel Access Level
Root Administrator
In "cPanel > Email Accounts" I have restricted one mail account to send mail out by selecting "Suspend" in "Restrictions > Sending Outgoing Email"

I then entered the mail account from cPanel interface ("Check Mail" button), then I tried to send, and it can still send when the recipient is on the same server even if it belongs to another cPanel account/domain. :oops:

The restircion works well when the recipient is a mail account on another server (i.e. a Yahoo mail account)

Is this normal?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
This is normal. The restriction is there to restrict the domain from being able to send mail outbound. Mail restrictions do not work the same way for local email.
 
  • Sad
Reactions: Gino Viroli